- Community Home
- >
- Networking
- >
- Switching and Routing
- >
- Aruba & ProVision-based
- >
- Re: 5400R zl2 management interface issue
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-19-2017 02:12 AM
тАО01-19-2017 02:12 AM
Hi, I'm a newbie to modular switches, but have quite a lot of experience with non-modular. I've been handed a 5400R zl2 with management module J9827A and 2 J9990A modules.
When I boot the switch I get faults on both J9990A modules and the management interface does not get an IP from DHCP. If I configure the IP manually on the management interface, it does not connect, I cannot ping it and it can't ping my other network devices from it.
I'm guessing it's defective in some way, but wanted to ask here how I can determine that or if there are some things I am not aware of with modular switches.
Mikael, Denmark
ACMX, ACDX, ACCP, CWAP, CWSP, CWNA, MCSA
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-19-2017 04:22 AM - edited тАО01-19-2017 04:25 AM
тАО01-19-2017 04:22 AM - edited тАО01-19-2017 04:25 AM
Re: 5400R zl2 management interface issue
Since you should be able to connect via Console what's about providing some details like: software version, modules status, flash status and so on...related commands can be easily found on HPE 5400R zl2 Switch Series documentation (typically you shoudl start with HPE ArubaOS-Switch Basic Operation Guide for 16.03 and HPE ArubaOS-Switch Management and Configuration Guide for KA/KB.16.03 which were both published this month...most of CLI commands I'm referring here - see below - are valid even if your Switch is running a differnet Software Version of other Development Branch like 15.18, 16.01 or 16.02...it doesn't reallu matter for the basic).
A very brief list of helpful commands:
- show console, show management, show running, show running-config and show config files (then copy and paste once sanitized from private data like MAC Addresses, names, etc. you want to hide).
- show version, show flash, show ip and show modules or show modules details.
- show power-over-ethernet (since you have PoE Modules)
What is the Power Supply (or Power Supplies) configuration of your Aruba 5400R zl2 chassis?
I'm not an HPE Employee
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-19-2017 05:21 AM - edited тАО01-19-2017 06:35 AM
тАО01-19-2017 05:21 AM - edited тАО01-19-2017 06:35 AM
Re: 5400R zl2 management interface issue
Hi Parnassus,
thanks for attending to my issue! Below is the output of the commands:
HP-5406Rzl2# show console Console/Serial Link Active Console : Serial USB Console Input Enabled [Yes] : Yes Inbound Telnet Enabled [Yes] : Yes Web Agent Enabled [Yes] : Yes Terminal Type [VT100] : VT100 Screen Refresh Interval (sec) [3] : 3 Displayed Events [All] : All Baud Rate [speed-sense] : speed-sense Flow Control [XON/XOFF] : XON/XOFF Global Session Idle Timeout (sec) [0] : 0 Serial/USB Console Idle Timeout (sec) [not set] : not set Current Session Idle Timeout (sec) : 0 ***************************************************************** HP-5406Rzl2# show management Status and Counters - Management Address Information Time Server Address : Disabled SNTP Servers : none configured Default Gateway : VLAN Name MAC Address | IP Address ------------ ------------------- + ------------------- DEFAULT_VLAN aabbcc-ddeeff | Internet (IPv6) Service Interface Name : DEFAULT_VLAN IPv6 Status : Disabled ***************************************************************** HP-5406Rzl2# show running-config Running configuration: ; J9850A Configuration Editor; Created on release #KB.15.15.0008 ; Ver #05:18.7f.ff.3f.ef:4d hostname "HP-5406Rzl2" snmp-server community "public" unrestricted oobm ip address dhcp-bootp exit vlan 1 name "DEFAULT_VLAN" ip address dhcp-bootp exit password manager ***************************************************************** HP-5406Rzl2# show config files Configuration files: id | act pri sec | name ---+-------------+------------------------------------------------ 1 | * * * | config1 2 | | 3 | | ***************************************************************** HP-5406Rzl2# show version Management Module 1: Active Image stamp: /ws/swbuildm/rel_nashville_qaoff/code/build/bom(swbuildm_rel_nashville_qaoff_re l_nashville) Sep 11 2014 20:01:13 KB.15.15.0008 609 Boot Image: Primary ***************************************************************** HP-5406Rzl2# show flash Image Size (bytes) Date Version ----------------- ------------ -------- -------------- Primary Image : 12521077 09/11/14 KB.15.15.0008 Secondary Image : 12521077 09/11/14 KB.15.15.0008 Boot ROM Version : KB.15.01.0001 Default Boot : Primary ***************************************************************** HP-5406Rzl2# show ip Internet (IP) Service IP Routing : Disabled Default Gateway : Default TTL : 64 Arp Age : 20 Domain Suffix : DNS server : | Proxy ARP VLAN | IP Config IP Address Subnet Mask Std Local -------------------- + ---------- --------------- --------------- ---------- DEFAULT_VLAN | DHCP/Bootp ***************************************************************** HP-5406Rzl2# show modules details Status and Counters - Module Information Chassis: 5406Rzl2 J9850A Serial Number: XXXXXXXXXX Core Mod Slot Module Description Serial Number Status Dump Ver ---- -------------------------------------- -------------- -------- ----- --- MM1 HP J9827A Management Module 5400Rzl2 XXXXXXXXXX Active YES 1 Slot Module Description Serial Number ---- -------------------------------------- -------------- Core Mod Slot Module Description Serial Number Status Dump Ver ---- -------------------------------------- -------------- -------- ----- --- ***************************************************************** HP-5406Rzl2# show power-over-ethernet Status and Counters - System Power Status System Power Status : No redundancy PoE Power Status : No redundancy Operational Power Status : No redundancy Chassis power-over-ethernet: Total Available Power : 900 W Total Failover Power : 0 W Total Redundancy Power : 0 W Total Used Power : 0 W +/- 6W Total Remaining Power : 900 W Internal Power Total Power Aux Power PS (Watts) (Watts) Status ----- ------------- -------------- --------------------- 1 900 Not Supported POE+ Connected 2 0 Not Supported Connected - Faulted *****************************************************************
There are 2 J9829A Power Supplies, but only one is connected for my test.
The ethernet port on the management module is connected to a network cable which is providing DHCP (double-checked it again:-)
Mikael, Denmark
ACMX, ACDX, ACCP, CWAP, CWSP, CWNA, MCSA
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-19-2017 06:40 AM
тАО01-19-2017 06:40 AM
Re: 5400R zl2 management interface issue
Upgrade ASAP.
The KB.15.15.0008 software version is quite old (15 September 2014!).
J9990A Module requires AT MINIMUM the KB.15.17.0003 software version (23 March 2015!) to work.
Please READ relevant KB.xx.yy.zzzz Release Notes!
The KB.16.03.0003 software version (which is the initial release of KB.16.03 software branch) was released just few days ago...and it is based on KB.16.02.0008.
Select the Software Branch - among those actually developed - you want to use (as example: KB.15.18, KB.16.02 or KB.16.03...If I were you I will go with KB.16.03) and perform the upgrade.
Then check if issues persist.
I'm not an HPE Employee
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-19-2017 06:47 AM - edited тАО01-19-2017 06:47 AM
тАО01-19-2017 06:47 AM - edited тАО01-19-2017 06:47 AM
Re: 5400R zl2 management interface issue
Hi Parnassus,
thanks for your swift reply!
Upgrading was my first thought, but I am halted because I have no connectivity to the management interface! As mentioned, the management interface does not draw an IP drom DHCP and a manual IP configuration does not work either:-( That is why I suspect the management module to be defective.
Is there a way to upgrade that does not require IP connectivity?
Mikael, Denmark
ACMX, ACDX, ACCP, CWAP, CWSP, CWNA, MCSA
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-19-2017 07:12 AM
тАО01-19-2017 07:12 AM
Re: 5400R zl2 management interface issue
Ok, so reading the configuration guide I was able to upgrade the switch via USB to v16.0.3 and now the 2 J9990A modules are online and I can get IP connectivity through their ports.
But still, I am not getting any IP on the management ethernet port on the management card!? Is it not supposed to work on the management port as well?
Mikael, Denmark
ACMX, ACDX, ACCP, CWAP, CWSP, CWNA, MCSA
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-19-2017 08:26 AM - edited тАО01-19-2017 08:36 AM
тАО01-19-2017 08:26 AM - edited тАО01-19-2017 08:36 AM
SolutionI'm a little bit puzzled...are you sure your DHCP Server receives (and so answers) about DHCP IP Address request from the Switch MM (In Band Management or Out of Band Management is used?)?
If your DHCP Server is connected to an Access Modules' data port...the MM Management port will not be able to reach that DHCP Server...since the DHCP Server is on the In-Band side of the network while the Management port is on the Out-of-Band side of the network (it requires a separated network, as per OoBM implementation diagram you will see on the Management and Configuration Guide, on which a dedicated DHCP Server will run).
If you are connecting to MM through its Management dedicated port, this one is for OoBM (Out of Band Management)...OoBM port is separately networked (that's the Out-of-Band) from Access Modules' data ports (which are networked and permit In Band Management).
If you have planned to use OoBM dedicated port then check the OOBM Configuration chapter (Appendix E) of the Management and Configuration Guide.
You, clearly, are connected to MM via its Console (Serial) port now...
I'm not an HPE Employee
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-20-2017 12:36 AM
тАО01-20-2017 12:36 AM
Re: 5400R zl2 management interface issue
Ok, after reading Appendix E about the OOBM it's all clear now, and everything is working as expected.
So it's a case of ID10T!RTFM
Thanks for your help!
Mikael, Denmark
ACMX, ACDX, ACCP, CWAP, CWSP, CWNA, MCSA