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03-13-2019 06:42 AM
03-13-2019 06:42 AM
Hi!
We have a 5412Rzl2 Switch with a J9990 Module. We bought a 10 Gbit Copper Transceiver 813874-B21 to connect a Qnap NAS with 10 Gbit, but the switch says, that the Transceiver type is not supported in this port.
My Question: Is it the wrong Transceiver, or is it damaged ?
Thanks.
Solved! Go to Solution.
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03-13-2019 08:51 AM
03-13-2019 08:51 AM
Solution
@FrRauscher wrote: Is it the wrong Transceiver, or is it damaged ?
It's an unsupported Transceiver.
Depending on which ArubaOS-Switch version your Aruba 5400R zl2 is running on (pre/post KB.16.03)...you could try to force unsupported transcerivers to be recognized (see here).
On the other hand it would be correct to use a supported Transceivers...so please check ArubaOS-Switch and ArubaOS-CXTransceiver Guide (6th Edition, January 2019).
I think that SKU 813874-B21 is used on HPE ProLiant Servers (see here).
I'm not an HPE Employee

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03-14-2019 02:53 AM
03-14-2019 02:53 AM
Re: 5412Rzl2 Transceiver Problem
Hi Parnassus,
thank you for your fast reply. :-)
I'll try this and if you want to, I'll give you a feedback.
regards,
Christoph
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05-20-2019 06:27 PM
05-20-2019 06:27 PM
Re: 5412Rzl2 Transceiver Problem
I also noticed such a problem, I hope it has already been fixed
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05-21-2019 05:56 PM
05-21-2019 05:56 PM
Re: 5412Rzl2 Transceiver Problem
Technically speaking there is nothing to fix because there isn't a problem = it's (working as it works) by design (unsupported transceivers are...unsupported...and, eventually, they are allowed to be tried without any warranty of functioning correctly once used into an Aruba switch).
I'm not an HPE Employee

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