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Aruba 2930F crash when login to web-gui with AAA Authentication enabled

 
Tobisfr
Occasional Contributor

Aruba 2930F crash when login to web-gui with AAA Authentication enabled

I have three new aruba 2930F (24 and 48 Port).

I configured TACACS Login to console via Clearpass:

aaa authentication ssh login tacacs local
aaa authentication ssh enable tacacs local
aaa authentication login privilege-mode

 

and Web Login via peap-mschapv2

aaa authentication web login peap-mschapv2 local
aaa authentication web enable peap-mschapv2 local

Both works fine, but the Switch sometimes crash and reboots after i entered my credentials in the web-login. Mostly when I'm already logged in with the same account via SSH.

 

Anybody experiencing the same problem? Any Solution

 

Firmware-Version:

WC16.08.003 and    WC.16.09.0001

 

Saved crash information:
Health Monitor: Write Error Restr Mem Access
HW Addr=0xe25bf24f IP=0x1e965d88 Task='tHttpd' Task ID=0x37a2d500
fp: 0x28dac30c sp:0x28dac2fc cpsr: 0x2000001f

2 REPLIES 2
rajkumar787
HPE Pro

Re: Aruba 2930F crash when login to web-gui with AAA Authentication enabled

Hi,

Looks like it requires deeper inspection of the crash.

One of the matching event in release notes of WC16.08.005 says below issue is fixed.

Event Log
CR_0000249857
Symptom/Scenario: When the switch generates continuous event logs, the switch goes down with a Write
Error Restr Mem Access message.

Can you confirm if the device running WC.16.09.0001 is also experiencing this issue.

 

Thank You!
I am an HPE Employee

Accept or Kudo

Tobisfr
Occasional Contributor

Re: Aruba 2930F crash when login to web-gui with AAA Authentication enabled

Hi,

the switch is on:

show version
Image stamp:
 /ws/swbuildm/rel_zootopia_qaoff/code/build/lvm(swbuildm_rel_zootopia_qaoff_rel_
zootopia)
                Jun 12 2019 23:52:36
                WC.16.09.0001
                115
Boot Image:     Primary
Boot ROM Version:    WC.16.01.0006
Active Boot ROM:     Primary