Aruba AP 335 randomly disconnects and connects back

[akg7]

Hello @alexkosha,

Logs showing SSL accept = Fail error and I believe it wont be the cause of disconnecting and reconnecting again.

Sep 27 18:42:46  mini_httpd[23150]: handle_request: 2604: SSL_accept fail, child exit after 0 requests error:00000001:lib(0):func(0):reason(1)
Sep 27 18:42:46  mini_httpd[23151]: handle_request, 2850: 192.168.0.194, 59465, size 568
Sep 27 18:42:52  mini_httpd[23191]: handle_request: 2604: SSL_accept fail, child exit after 0 requests error:00000001:lib(0):func(0):reason(1)

Sep 27 18:42:52  mini_httpd[23192]: handle_request, 2850: 192.168.0.194, 52962, size 568

Is it possible to upgrade AP to latest software and if issue remains then please log a case with supoort becuase it might need remote/LAB intervention.

Thanks!

[alexkosha]

Any findings? It is still doing that glitch once an hour.

[akg7]

Hello @alexkosha,

As mentioned in my previous post:

Logs showing SSL accept = Fail error and I believe it wont be the cause of disconnecting and reconnecting again.

Sep 27 18:42:46  mini_httpd[23150]: handle_request: 2604: SSL_accept fail, child exit after 0 requests error:00000001:lib(0):func(0):reason(1)
Sep 27 18:42:46  mini_httpd[23151]: handle_request, 2850: 192.168.0.194, 59465, size 568
Sep 27 18:42:52  mini_httpd[23191]: handle_request: 2604: SSL_accept fail, child exit after 0 requests error:00000001:lib(0):func(0):reason(1)

Sep 27 18:42:52  mini_httpd[23192]: handle_request, 2850: 192.168.0.194, 52962, size 568

Is it possible to upgrade AP to latest software and if issue remains then please log a case with supoort becuase it might need remote/LAB intervention.

Thanks!

[alexkosha]

Latest firmware is already installed, but isssue is still there. Not sure if i can open service case sinse that unit is out of waranty and hendeled to me as presant from frind of mine. 

[alexkosha]

I upraded today to even newver firmware, but Issue is still there.

Not sure if Aruba service will help me since my unit is in private hands and probably out of there service/warranty. That is why I'm looking for solution with you guys.

Thank you.

[alexkosha]

Called Aruba and as I expected, they tald me that I do not have active servive agreement based on my device ID and my case was closed with no resolution. So, I'm stak with same disconnections issue.