Connection issue between HP 5406 and AVAYA G700

[Lei.Ma]

we got the connection issue between HP5406 and Avaya G700 Media Gateway. there is only one default vlan,whichever ports i used, we cann't connection to avaya gateway, we cann't reach the gateway. when we test the connection with command "ping ", it's always "time out".

if we use 5406 connect to
D-link Hub ,then use the hub to connect the gateway, the connection is ok. i don't know why ?

actually,this issue from my customer. does everyone meet this problem before ?

just check the following configration from hp5406:

hostname "sha01switch"

time timezone 8

module 1 type J8702A

module 2 type J8702A

interface B23

no power

exit

interface B24

no power

exit

ip default-gateway 10.112.200.2

no timesync

snmp-server community "public" Unrestricted

vlan 1

name "DEFAULT_VLAN"

untagged A1-A24,B1-B24

ip address 10.112.201.101 255.255.0.0

ip igmp

exit

qos type-of-service diff-services

password manager

P.S. This thread has been moved from Switches, Hubs, Modems (Legacy ITRC forum) to ProCurve / ProVision-Based. - Hp Forum Moderator

[Ronnie Hamilton_1]

silliy question ,
but swith to switch are you using straing cable
maby the Avaya doesnt provide the switching.

[Lei.Ma]

i don't think it is the main cause. because that this client has used the configration in USA.
anyway, i will consider this possible and go onsite for customer tomorrow .

Thank you very much!

[Matt Hobbs · Accepted solution]

Hi Ray Ma,

I believe this is a known problem. It is due to the Avaya NIC being out of specification.

Many switches can handle NICs that are out of this particular type of specification, but unfortunately the 5400 cannot.

The workaround is to put a device in between.

Matt

[Lei.Ma]

thans matt. customer found that 5308 connected with avaya is ok .