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HP 2620-24-Poe+switch is neither clearing its password nor resetting to factory defaults

 
ISCKSA
Occasional Visitor

HP 2620-24-Poe+switch is neither clearing its password nor resetting to factory defaults

Hi,

I have a similar problem on the same switch model. But even after trying everything out my switch is neither clearing its password nor resetting to factory defaults. I did everything correct yet there is no success. I have two same switches one is easily clearing the password & even resetting to factory defaults, but the other one is not.. Please help


Regards,