hp procurve switch 2610-24-pwr j9087a

[DV-IT]

Hi Community,

I am a apprentice and I have this switch in my company for testing and education. The problem is taht it dont let me log in any more ore restet the switch to its factory reset. I tried to clear the switch with a paperclip but it did not work. I dont know what I am doing wrong... because yesterday clearing the switch worked and today nothing. Is the button broken? I dont changed the front panel security in the switch. So I read that HP Support could give me a "one time" Password and Username to get access to the switch... 

[akg7]

Hi,

Kindly log a case with HPE support because there is a need of base mac and with the help of base mac, support team can generate one time password.

Thanks!