460 Ultrium 1/8 Autoloader - Part #'s and Firmware

[Mr. Dean]

If I check Partsurfer, I cannot find that 5x5 number.

[CA713937]

Yes, that particular part number is not customer orderable.

As the product (AA927A) is a whole unit replacement, there aren't really any orderable customer parts (other than accessories like the cable, teriminator, cleaning tape, and media).

Are you looking for a part number to order an exchange unit?

[Mr. Dean]

yes

[CA713937]

>> Are you looking ...
> yes

OK, I'll research that.

[Mr. Dean]

thanks again

[CA713937]

Sorry for the delay.

There is no exchange part number since all of the 1/8 460 products we have sold are still under warranty (so there is no reason for a customer to buy an exchange part).