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460 Ultrium 1/8 Autoloader - Part #'s and Firmware

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Mr. Dean
Frequent Advisor

460 Ultrium 1/8 Autoloader - Part #'s and Firmware

Does anyone know if there is a firmware update for these drives, I cannot find one anywhere.

And does anyone know what the 5x5 product/part # would be for these drives?
I do this everyday...
25 REPLIES
Mohammed Ali_2
Valued Contributor

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

Hi Mr. Dean,

Have a look at this firmware

ltt_ssl_oct03.exe (2.6 MB)

more information for this software:

This file contains a self-extracting bundle of Library and Drive firmware files for the HP StorageWorks DLT1 1280 Superloader, HP StorageWorks SSL1016 DLT1 Autoloader, HP StorageWorks SSL1016 SDLT 160/320GB Autoloader, and HP StorageWorks SSL1016 Ultrium 460 Autoloader. HP StorageWorks Library and Tape Tools (HP L&TT) must be used to download firmware to the autoloader devices.

I hope I've helped.

Mohammed
Mohammed Ali_2
Valued Contributor

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

Mr. Dean,

This is the link

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?locale=en_US〈=English+%28US%29&pnameOID=342090&prodSeriesId=316063&prodTypeId=12169&basePartNum=COL4398&locBasepartNum=co-14652-3&os=Microsoft+Windows+2000&tech=Firmware++Bundle

Good luck
CA713937
Honored Contributor

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

Rather than downloading the firmware bundles (which have multiple versions of firmware and occasionally are not quite up to date), just install HP Library & Tape Tools (www.hp.com/support/tapetools). You'll need it anyway if you want to update firmware. In LTT, use "File -> Get files from web" to grab the latest firmware for the autoloader and the drive.
The journey IS the reward.
CA713937
Honored Contributor
Solution

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

Your autoload should already have the latest firmware (N12r & F78V/OEM18). There have been no firmware updates since product release.

For part numbers:
AA927A = 1/8 Ultrium 460 HP StorageWorks 1/8 Ultrium 460 Tape Autoloader

And here's the quickspecs:
http://h18006.www1.hp.com/products/quickspecs/11841_div/11841_div.html

It doesn't hurt to get HP Library & Tape Tools installed, and get familiar with it. In fact when you run it, it will automatically check the web for firmware updates for you.
The journey IS the reward.
CA713937
Honored Contributor

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

> Have a look at this firmware
> ltt_ssl_oct03.exe (2.6 MB)

Sorry Mohammad, that is the firmware for the SSL autoloader, and not the 1/8 autoloader. They also use different variants for drive firmware.

As I mentioned above, there are no firmware updates for the 1/8 460, so we have not posted a firmware bundle yet for this product. When there is new firmware, we will post a bundle with the old and new code.

FYI, the firmware bundles are for those that can't use LTT with internet connectivity to grab the files directly.
The journey IS the reward.
Mohammed Ali_2
Valued Contributor

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

Hi David,

Thanks for your great input and for correcting me. I mysels wasn't sure about the firmware (that's why I wrote "Have a look at this").

Very much appreciated.

Mohammed
Mr. Dean
Frequent Advisor

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

Thanks Dave, Mohammed. I didn't think there were anymore updates but I just wanted to be sure...I figured the default firmware would at least be posted to download again (to reflash if necessary). I haven't tried looking in L&TT's (get firmware from the web)feature. It slipped my mind.


But you still wouldn't know the 5x5 replacment part #? I found AA927A as the standard model #...but that's it.
I do this everyday...
Munir_1
Trusted Contributor

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

If you select â get file from webâ in L&TT, under â Firmware tapeâ , it will not show any firmware there for this drive to flash it with.
Is there anywhere that you can download th
Munir_1
Trusted Contributor

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

If you select â get file from webâ in L&TT, under â Firmware tapeâ , it will not show any firmware there for this drive to flash it with.
Is there anywhere that you can download th
Mr. Dean
Frequent Advisor

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

Thanks, was there something else you were trying to say there? Your sentence kind of just stopped..
I do this everyday...
Munir_1
Trusted Contributor

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

If you select "get file from web" in L&TT, under "Firmware tape", it will not show any firmware there for this drive to flash it with.
Is there anywhere that you can download the firmware??

(Sorry! I am not sure what happened to my last post.)

Munir!
Mr. Dean
Frequent Advisor

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

I guess not yet. I'm sure one will come out soon, and hopefully with a 5x5 replacment # too. :\
I do this everyday...
CA713937
Honored Contributor

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

Munir,
> If you select "get file from web" in L&TT, under "Firmware tape", it will not show any firmware there for this drive to flash it with.

I'm not sure why you are saying this. I previously explained that Get files from web will show the latest firmware (N12r & F78V/OEM18). I just hooked one up and verified they both show up.

> Is there anywhere that you can download the firmware??

Yes, if you can't use the LTT "Get Files from Web" because your server/system running LTT is not connected to the internet, you can use ftp from an appropriately connected machine. Here's the path:

ftp://ftp.hp.com/pub/information_storage/software/ltt/firmware/
The journey IS the reward.
Munir_1
Trusted Contributor

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

This is exactly what I was looking for.
The LTT was connected to the internet, I donâ t know why it was not showing, but that ok, I found it in the FTP Site

Thank you Dav
CA713937
Honored Contributor

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

> And does anyone know what the 5x5 product/part # would be for these drives?

I don't think there will be a 5x5 part number. On the Compaq side of things, there are 6x3 numbers. It looks like the spares part is setup in the Compaq system.

AA927A spare = 352504-001
The journey IS the reward.
Mr. Dean
Frequent Advisor

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

Hey thanks a lot Dave, you've answered everything.
I do this everyday...
CA713937
Honored Contributor

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

> I figured the default firmware would at least be posted to download again (to reflash if necessary.

Just thought I'd make a comment on "reflashing". I've yet to see a product where the firmware became corrupted, and needed to be flashed. Every tape & library product I've worked on since 1982 has a checksum on the firmware. If it doesn't match, the code won't run.

The only thing reflashing really does is:
1) reboot the device. For a DDS drive, that might help get out a tape when the drive was otherwise locked up. You could accomplish the same thing by cycling power.
2) clear logs. This is usually a bad thing, because it removes history that could be useful in looking at past failures.
3) On a few products it clears odometer values (e.g. power-on hours), which also is undesirable.

So, I don't recommend "reflashing" code.

> The LTT was connected to the internet, I don't know why it was not showing...

Send us the LTT eventlog and support ticket if the problem is repeatable (send to ltt_team@hp.com).

The journey IS the reward.
CA713937
Honored Contributor

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

> Hey thanks a lot Dave, you've answered everything.

Not quite ...

If you really want a 5x5 PN, the 6x3 spares part number references the following 5x5 part: AA927-63002

The journey IS the reward.
Mr. Dean
Frequent Advisor

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

May I ask how you find these numbers?
I do this everyday...
Mr. Dean
Frequent Advisor

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

If I check Partsurfer, I cannot find that 5x5 number.
I do this everyday...
CA713937
Honored Contributor

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

Yes, that particular part number is not customer orderable.

As the product (AA927A) is a whole unit replacement, there aren't really any orderable customer parts (other than accessories like the cable, teriminator, cleaning tape, and media).

Are you looking for a part number to order an exchange unit?
The journey IS the reward.
Mr. Dean
Frequent Advisor

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

yes
I do this everyday...
CA713937
Honored Contributor

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

>> Are you looking ...
> yes

OK, I'll research that.
The journey IS the reward.
Mr. Dean
Frequent Advisor

Re: 460 Ultrium 1/8 Autoloader - Part #'s and Firmware

thanks again
I do this everyday...