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DP Express 3.50 Hang & High CPU

Bernard Neerinck
Occasional Visitor

DP Express 3.50 Hang & High CPU

Hi,

With DataProtector Express 3.50 SP1 installed on AIO400, when service start dpwinsdr.exe goes to 50% CPU usage and DP is not responding anymore.

Anyone any idee ?

Two week ago we pass the Maintenance CD, this maintenance do the upgrade from 3.1 SP3 to 3.50 SP1.

Maybe it's related.

Thanks,

Bernard,

1 REPLY
Srikrishna P
HPE Pro

Re: DP Express 3.50 Hang & High CPU

We have found some issues with 3.5 SP1, could you try downloading 3.5 SP2 from HP site and see.

It should resolve your issue.