SureStore 10/180 and Unknown Device

[CA830334]

We recently installed a new HP SureStore E 10/180 tape library. After rebooting the interface manager, I had the following device show up as an unknown device on all Windows 2000 servers - HP C7200 FC Interface SCSI Array Device. Are there any drivers for this that anyone knows of???

[Kanakakis Emmanuel]

Hello lisam i have the same problem.Did you ever solved it?

[CA830334]

I've talked to HP several times and they say to just ignore it. I suggested that they may want to create a driver that does nothing just to prevent this from happening, but I doubt it will happen.

[BR706671]

we have a lot of these running NT40 and coincidentally are upgrading one today -- i'll let you know.

how are you connecting your drives? be more specific, eg FC interface, SCSI, are you using HVDS & DLT, or LTO ...

ours are
20/700 (same style) with HVDS DLT80.

there's no driver loaded for the library in W2K, just 'unknown medium changer' for my 10/180 libs.

dave

[CA830334]

The NT 4.0 servers don't seem to mind any of this. 2000 servers are the ones that tend to complain. We are using FC interface to connect to the 10/180 with the LTO (6 drives). We were told to use the following Microsoft driver for the medium changer: HP DLT or HP/Plasmon/Pinnacle Optical Medium Changers.