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"Error 4073: TapeAlert" in the software Data Protector Express

greenkev
Occasional Visitor

"Error 4073: TapeAlert" in the software Data Protector Express

Hello everybody,

 

I have a problem with a customer.

 

It concerns the backup of his server.

 

His server is a Windows Server 2003 Standard Edition Service Pack 1.

 

The core is an Intel Xeon CPU E3120 of 3,16 Ghz and the RAM is 2 Go.

 

At every backup, there is an error in Data Protector Express version 4.00-sp1 : "Error 4073: TapeAlert".

 

What is the solution of this problem ?

 

Thanks in advance for your help.

 

greenkev

 

5 REPLIES
Torsten.
Acclaimed Contributor

Re: "Error 4073: TapeAlert" in the software Data Protector Express

See this thread:

http://h30499.www3.hp.com/t5/Tape-Backup-Small-and-Medium/Tape-drive-errors/td-p/1089465#.UNGIKXeYRvg


If there are write errors, first try new tapes, then use LTT to perform an assessment test.

Hope this helps!
Regards
Torsten.

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greenkev
Occasional Visitor

Re: "Error 4073: TapeAlert" in the software Data Protector Express

What options do i make for the LTT ?

Torsten.
Acclaimed Contributor

Re: "Error 4073: TapeAlert" in the software Data Protector Express

http://www.hp.com/support/tapetools

do a drive assessment test, pull a support ticket and attach it.

Consider to involve hp support. Maybe the drive is bad.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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greenkev
Occasional Visitor

Re: "Error 4073: TapeAlert" in the software Data Protector Express

Thank you for your help.

 

I'm making the drive assessment test.

 

I will give you an answer at the end of the test.

Rajanikant
Trusted Contributor

Re: "Error 4073: TapeAlert" in the software Data Protector Express

Hi,
This error means "The tape drive is having problems writing data. No data has been lost, but there has been a reduction in the capacity of the tape" and this is a hardware issue.
Regards

Raj

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