Terminal Service licensing server

[Cynthia Garfold]

I cannot get our Terminal Server 2000 licensing server service to start up in an Active Directory environment. The error says it cannot find a domain controller. And event viewer gives the classis error 29. All of the servers are an ADC including the terminal server. We are using it as an application server for remote users. New users cannot connect because they cannot get a license. How do I fix this?

[john_347]

Hi Cynthia,

Is your licensing server on a domain controller ?? if not then you should add the service to a domain controller. That should solve the problem.

regards

john

[Cynthia Garfold]

It is.

[Rune J. Winje]

This doc describes the discovery process:

Description of Terminal Services License Server discovery
http://support.microsoft.com/default.aspx?kbid=232520

A point to note is: "Add or edit the DefaultLicenseServer registry value (REG_SZ) in the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TermService\Parameters key with the NetBIOS name of the designated License Server. If it is located on a remote subnet, confirm that the Terminal Services-based computer can resolve the NetBIOS name of the specified server using Windows Internet Naming Services (WINS) or Lmhosts name resolution."

This doc may give us more information about where the problem is:

How to enable debug logging for Terminal Services Licensing
http://support.microsoft.com/default.aspx?scid=kb;en-us;305089

Event ID 52 When You Start Terminal Services
http://support.microsoft.com/default.aspx?scid=kb;en-us;258021

Use ipconfig (/all and /flushdns before) NSLOOKUP to check DNS config/name resolution.


Cheers,
Rune

P.S. I am assuming Win2K SP4 (fixes to terminal services licensing in a post-SP3 hotfix for example)