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01-13-2010 02:54 AM
01-13-2010 02:54 AM
BL 460c G6 Blades on a C7000 Enclosure
I have recently installed 2 new BL 460c G6 blades into our C7000 chassis which are already occupied with 4 BL460c G1's.
The blades have ESX 3.5 U4 installed and appear to be functioning fine. However in the C7000 Onboard Administrator, the 2 G6 blades picture dont appear correctly. instead of a pictre of the blade I get a grey square with the only indicator on them being the power supply button.
I have tried taking the both blades out and re-inserting them thinking maybe it may not have connected correctly the first time, but this does not make any difference.
I have recently updated the OA firmware to Ver 2.80 and the G6's have the latest firmware - I24 10/01/2009 (9th Dec 2009). I beleive that all my blades and chassis hardware comply with the C7000 compatibility matrix.
I have not contacted HP support yet but thought I would post on here first to see if anyone else has had the same issue.
Apart from that, everything appears to be functioning normally...
I have attached image to describe the symptons...
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01-13-2010 03:27 AM
01-13-2010 03:27 AM
Re: BL 460c G6 Blades on a C7000 Enclosure
Does the OA have connectivity with the ILO's of the servers that are grey?
what version of ILO FW do you use for the servers in question?
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01-13-2010 08:56 AM
01-13-2010 08:56 AM
Re: BL 460c G6 Blades on a C7000 Enclosure
if issue is the blade and not the slot physically reinsert the oa , both of them 1 at a time if you have 2
if you still have the issue
as advised above check ilo firmware and sys board firmware also comply with matrix..
as a last step
for these two servers also ensure their serial number in the bios is precisely the same on the actual system board..
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01-13-2010 11:32 AM
01-13-2010 11:32 AM
Re: BL 460c G6 Blades on a C7000 Enclosure
I don't think that there is a 2.80 version of OA firmware (yet).
Regarding the issue.
I would go under Enclosure Settings > Configuration Scripts and generate an Inventory report for the enclosure. Then skip down ~2/3 of the way to the individual server information. Check that all of the data on the new server "makes sense" and is consistent with what is listed for your older servers.
I recently had an issue where some garbage in the Serial Number field caused none of the servers to be displayed in OA.
Dave.
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01-13-2010 03:42 PM
01-13-2010 03:42 PM
Re: BL 460c G6 Blades on a C7000 Enclosure
You are right about the firmware - too many firmwre numebrs to remember in my job! The firmware for the OA is 2.60 and the Firmware for the ILO on each G6 servers is 1.80
I can connected to each of the server's ILO without any dramas :)
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01-13-2010 03:53 PM
01-13-2010 03:53 PM
Re: BL 460c G6 Blades on a C7000 Enclosure
Yes I'll try that and see how I go...
Thanks
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01-13-2010 03:57 PM
01-13-2010 03:57 PM
Re: BL 460c G6 Blades on a C7000 Enclosure
I'll also try this and get back to you all... It may take a day or so before I can do it
Thanks everyone for their contribution..
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01-13-2010 05:16 PM
01-13-2010 05:16 PM
Re: BL 460c G6 Blades on a C7000 Enclosure
I generated a Inventory Report, everything appears to be consistent, ie - serial numbers are displayed correctly. The only item that it cannot define is the Part Number of the blade - this shows up as unknown...
I also tried relocating one of the affected blades across from Bay 7 to Bay 8 and generated the same thing...
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01-14-2010 03:51 AM
01-14-2010 03:51 AM
Re: BL 460c G6 Blades on a C7000 Enclosure
I dont really know if this is the case, however it would seem feasible that the OA firmware may be using the Part # to select the correct graphic to display in the topology diagram. Without the part #, it displays nothing (who knows ??)
I also dont know if this is the case, however it might be possible to manually enter the appropriate part # in the BIOS. I am sure that one of the Proliant guys will be able to tell us.
Dave.
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01-14-2010 01:00 PM
01-14-2010 01:00 PM
Re: BL 460c G6 Blades on a C7000 Enclosure
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01-17-2010 07:35 PM
01-17-2010 07:35 PM
Re: BL 460c G6 Blades on a C7000 Enclosure
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01-17-2010 08:23 PM
01-17-2010 08:23 PM
Re: BL 460c G6 Blades on a C7000 Enclosure
I checked the BIOS and can confirm that the correct Part Number is present in the Model field...
Trying another browser like Firefox and Chrome exhibit the same problem!
I think I may have to call HP on this one!
I'll keep ypu posted!
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01-18-2010 04:28 AM
01-18-2010 04:28 AM
Re: BL 460c G6 Blades on a C7000 Enclosure
It would be interesting to find out if any one is using the 460c G6 blades and is getting a correct display. I would also be interested in what part # their BIOS says it is.
DAve.
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01-18-2010 05:41 AM
01-18-2010 05:41 AM
Re: BL 460c G6 Blades on a C7000 Enclosure
- yes BL460 G6 works and provides graphic in
OA GUI (C7000 with OA f/w = V2.60)
- BIOS product ID = 507864-B21
- BIOS date = I24 07/25/2009
- OA GUI partnumber is [unknown]
- OA systemboard spare p/n is 531221-001
Kris
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01-18-2010 01:03 PM
01-18-2010 01:03 PM
Re: BL 460c G6 Blades on a C7000 Enclosure
SHOW SERVER NAMES
(lists all servers)
SHOW SERVER LIST
(lists all servers' ilo)
SHOW SERVER INFO 6
SHOW SERVER INFO 7
(lists all info about specific servers)
SHOW DEVICE SERIAL_NUMBER BLADE 6
SHOW DEVICE SERIAL_NUMBER BLADE 7
(lists serial number for specific servers)
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01-20-2010 11:58 AM
01-20-2010 11:58 AM
Re: BL 460c G6 Blades on a C7000 Enclosure
but firstly i would flash firmware on the "unknown devices" and reinsert them then reboot the OA
logs
Extract the Showall report:%%%
Go to the OA GUI>Enclosure settings > Configuration Scripts > fill the URL of the file in the URL box:
ftp://iss:tools@hprc.external.hp.com/showall.txt
and the hit APPLY button. The commands in the file showall.txt will be downloaded and executed in the GUI and the result will be visible in a new pop up window. You can easily copy this into a notepad text editor.
attatch it here i will check it
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01-20-2010 01:02 PM
01-20-2010 01:02 PM
Re: BL 460c G6 Blades on a C7000 Enclosure
Sorry I have not been able to reply, been away travelling for work.
I just want to update you all that for some reason, the graphic has now appeared!
As far as I'm aware, nothing has been done so I can't even explain why it just appeared.
I'll keep an eye on it over the next few days...
At the same time I thank everyone for their suggestions....I would not have even thought of some them!
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