BL460c Degraded

[Core Infrastructure Tea]

BL460c in a c7000 enclosure.
Connected to an MSA1000.
Running Win2k8 64-bit 16Gb RAM
Recently upgraded from Win2k3 32-bit 2Gb RAM

Getting the following in IML Log:

Serial Number / Product ID: xxxxxxx / AL585A
System ROM: I15 07/10/2009; backup system ROM: 05/12/2009
System Health: Ok
Internal Health LED: Degraded
Server Power: ON
UID Light: OFF
Last Used Remote Console: Remote Console
Latest IML Entry: Corrected Memory Error threshold exceeded (System Memory, Memory Module 5)


Could this be a firmware issue, or more likely a problem with the new RAM?

[JKytsi]

well ..You are not running the latest fw versions. There has been fixes to memory faults detection. But it can also be faulty memory.

Test it with some memory "burn-in" program.

[JKytsi]

And as a new user to forums, here is a guide how things work here

This is how we thank in the forum

http://forums11.itrc.hp.com/service/forums/helptips.do?#33

[Core Infrastructure Tea]

Thanks for the advice.
I have run the Support Pack, which I thought would audit the drivers/firmware and automatically upgrade to the newest, so I assumed (wrongly) that the firmware/BIOS were up-to-date. I'll get the FW updated and test the memory..

[JKytsi]

great, just remember to assign points to answers.