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BL460c G6 in cluster Bugcheck Reboot

 
Lash J
Advisor

BL460c G6 in cluster Bugcheck Reboot

Hi All,

Have 5 BL460c G6 in cluster running Windows Hyper-V over Windows 2008 R2 Core.

Everything has been running fine till a couple of weeks ago.

All of the 5 blades are randomly generating a bugcheck error and rebooting.

This event is occurring more frequently now.

Example of a bugcheck error msg is as below:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 4/10/2010 8:20:45 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: ********.LOCAL
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 4/10/2010 8:20:56 PM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: *********
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x0000000000000018, 0x0000000000000002, 0x0000000000000000, 0xfffff8800183c22c). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 041010-14617-01.


any thoughts anyone?

Thanks in advance
6 REPLIES
marcus1234
Honored Contributor

Re: BL460c G6 in cluster Bugcheck Reboot


hmm
lisr the firmwares used in the encosure for blades ilo and oa


also what colour is insight display
what if any messages are there

any errors in the ilo il logs

any errors on system management home page ??

what recent changes if any or is this new setup

has it ever worked before ....

This is how we thank each other in the forum
its for all who contribute in assisting

http://forums11.itrc.hp.com/service/forums/helptips.do?#33

Enjoy:)

marcus1234
Honored Contributor

Re: BL460c G6 in cluster Bugcheck Reboot

if you provide the above answers and attatch a show all i will look at it
sapcanadalabem
Occasional Visitor

Re: BL460c G6 in cluster Bugcheck Reboot

Having the same issue with hyperv on bl460cg6.
running win2008r2 (full not core)
OA is 3.0 of chassis(c7000)
ilo2 is 2.0
PSP is 8.30
All drivers are latest published on HPSupport site.
VMs being hosted : 2008r2, win7, RHEL5.4
sapcanadalabem
Occasional Visitor

Re: BL460c G6 in cluster Bugcheck Reboot

Look what I found:
http://support.microsoft.com/kb/975530/en-us

"A computer is running Windows Server 2008 R2 and has the Hyper-V role installed.

This computer has one or more Intel CPUs code-named Nehalem installed. For example, the Nehalem CPU for a server is from Intel Xeon processor 5500 series and for a client is from Intel Core-i processor series."

I'm patching mine now and will update if it fixes the issue.
sapcanadalabem
Occasional Visitor

Re: BL460c G6 in cluster Bugcheck Reboot

This issue has been fixed with the Microsoft Patch posted above.
Vitaly K
Occasional Contributor

Re: BL460c G6 in cluster Bugcheck Reboot

I have same problem on several 460g6 blades
However msu patch I got from Microsoft says it's not applicable for the system (Windows 2008 R2 Datacenter)