BL460c on C7000 enclosure

[Gus Tonsay]

Upon insertion of BL460c blade, the HP splash screen comes up and stays up.

Tried reseating/reinserting the blade serveral times (unsuccessful)
Tried accessing the backup ROM by using the SW21 (unsuccessful)
Tried booting on a USB CD drive with SmartStart CD (unsuccessful)

[Gus Tonsay]

Any ideas to fix the hanging HP splash screen would be greatly appreciated

[Víctor Cespón · Accepted solution]

Remove all mezzanine cards, all DIMMs except 2, locate the system maintenance switch in the rear of the motherboard, next to the backplane connector, clear nvram and try again.

[Gus Tonsay]

Thank you for the reply.

We were able to fix the issue, the dongle for the front panel had to be removed for it to boot through the HP Splash screen. The server is up now. The question is if this is normal behaviour, not pressing but its good to know if it is.

[Víctor Cespón]

No, it should work with the I/O cable connected. In fact this I/O cable is the last resort when you cannot access or see anything though the ILO.
If you can, try the cable on another server, maybe it has some fault.

[rick jones]

I just installed "linux" on a pair of BL460c's in a c7000 using the dongle (cable) connected to an LCD display, keyboard and mouse without incident, so I would second the checking of the dongle.

[Adrian Clint]

I suspect a faulty dongle.

Shorted pins or something like that.

[Gus Tonsay]

Thank you all for the replies. I've changed the dongle to a new one and I'm able to boot through the splash screen.