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BL465c G7

Aissa
Frequent Advisor

BL465c G7

Hi,

i have 4 bl465cg7 when i put 14x8Gb of DIMM all is fine, but when i put the 16x8Gb dimm the red led on (internal health).
Mother board is ok !
DIMM are ok !
CPU are ok !
i mean by OK that i have tested then on other system an one by one.

thx for help
11 REPLIES
Ali
HPE Pro

Re: BL465c G7

HI Aissa,

Hope you are following the memory configuration rules as per quickspecs
http://h18004.www1.hp.com/products/quickspecs/13654_div/13654_div.html#Memory

how many processors are there and how exactly are you populating memory modules.

if everything is fine as per configuration guide...

update the system bios
Swap the processor and then check.

thanks,
Aftab
I work for HPE
Looking for a quick resolution to a technical issue for your HPE products? HPE Support Center Knowledge-base – Just a Click Away!
See Self Help Post for more details
Aissa
Frequent Advisor

Re: BL465c G7


Hi,

i use 8Gb PC3-10600 DIMMs dual Rank on all 16 dimm slot, populating CPU 1 DIMM first and then CPU 2 DIMM.

I have 2 CPU on the blade.

The configurator tell me it is ok with tha configuration. (16x8)

In my opinion, that Blades are new and we are facing some new probleme.
Ali
HPE Pro

Re: BL465c G7

Hi Aissa,

run the DDR3 Memory Configuration Tool from HP.com again to check the configuration

I have strong feeling that one of the memory dimm causing this.. could be combination

update the system bios and try populating memory in pair processor wise... and check

thanks
Aftab
I work for HPE
Looking for a quick resolution to a technical issue for your HPE products? HPE Support Center Knowledge-base – Just a Click Away!
See Self Help Post for more details
Rob Buxton
Honored Contributor

Re: BL465c G7

There have been a few issues with the BL465c G7s. Ensure that all of the firmware is up to date, especially the BIOS.
We have also seen some faulty 16Gb Memory here.
Ali
HPE Pro

Re: BL465c G7

Hi Aissa,

do you have any update for us..?


few things that you can check:
select Minimum Processor Idle Power State in BIOS

1.Verify that the system BIOS is at the latest release (this assures that the latest MRC is loaded).
2.In RBSU, select: Power Management Options.
3.Choose Minimum Processor Idle Power State.
4.Choose No C-states

Check other options related to CPU power and performance and check

Check the assembly part no and spare part no of all the memory dimms.. are they same?

thanks
Aftab
I work for HPE
Looking for a quick resolution to a technical issue for your HPE products? HPE Support Center Knowledge-base – Just a Click Away!
See Self Help Post for more details
Aissa
Frequent Advisor

Re: BL465c G7

Hi,

Bios Firmware is 2010.09.30 15 Oct 2010

I have played with all the power option on the Blade Bios with the same result.

The spare number of memory are all the same and supported by that server if we can trust the quickspecs and the DDR3 configurator.

If one of you can try to populate all the DIMM slot with 8Gb memory and give some feedback.
SMR
Valued Contributor

Re: BL465c G7

Aissa,

Your config is OK, you can't go wrong if you're populating all slots ;)

When you say you tested the motherboard on another server... did you test it fully populated as well?
Suman_1978
HPE Pro

Re: BL465c G7

Hi,

If this issue is still ongoing, can you share the part number of memory module and also the complete serial number from the memory module.

Serial number would be like A493C1Y90BU1-BU9P1 1234

Thanks.
Aissa
Frequent Advisor

Re: BL465c G7

Hi,

i try that configuration in the 4 Blade with the same result :Led go RED

here is the details of the DIMM :

8GB 2Rx4 PC3-10600R-09-10-E1-P1
S/C : 931094024IP
P/N : 500205-071
S/N : 2CW0310DZN
M393B1K70CH0-CH9Q5 T 1033

thx
Ali
HPE Pro

Re: BL465c G7

Hi Aissa,

8GB 2Rx4 PC3-10600R-09-10-E1-P1
S/C : 931094024IP
P/N : 500205-071
S/N : 2CW0310DZN
M393B1K70C H0-CH9Q5 T 1033


there are some issues with specific 8 GB memory modules. however, your memory looks OK

information shared is it identical on all the memory module..?
Also check whether it is made in China...
You have latest Bios..what is ILO firmware?

thanks,
Aftab





bl465cg7
I work for HPE
Looking for a quick resolution to a technical issue for your HPE products? HPE Support Center Knowledge-base – Just a Click Away!
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Aissa
Frequent Advisor

Re: BL465c G7

Hi,

Firmware
Bios is : 2010.09.30/15 Oct 2010(A19)
Ilo is : 1.16

All DIMM are the same and from Korea.