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BL860c server health led amber indicating.

 
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samrutia
Advisor

BL860c server health led amber indicating.

Hi All,

We have a C7000 Blade enclosure with 3 BL860c blades.

On the first blade Server Health LED amber indicating.

On the Third blade there is 2 SAS discs. One of them SAS disc LED green indicating.

Kindly give me your valuable suggestion what is it indicating and how to resolve it?

Please refer any documents related to server maintenance.

Thanks in Advance
Sandeep.
29 REPLIES
JKytsi
Honored Contributor

Re: BL860c server health led amber indicating.

amber = You have some issues with blade, usually HW. You have to check machine logs etc..

green = when disk is online it shows green light and it even blinks during disk I/O
Remember to give Kudos to answers! (click the KUDOS star)

You can find me from Twitter @JKytsi
Viveki
Trusted Contributor
Solution

Re: BL860c server health led amber indicating.

Hi Sandeep,

The system LED amber color means there are some MP events which needs a user attention The attention will go only and only if the condition is cleared and the event logs are read using the iLO/MP command SEL. The events are normally of 3 types.

1. Hardware issues like memory errors, cooling fan failures or predictive failures,system rebooted due to a hardware failure etc.

2. Environmental issues like power failed, high temperature etc.

3. Software/firmware issues like OS crashed, firmware couldnt determine an event etc.

You may log a case with HP for this if you are not sure of any known incidents. They will surely help you out.

For the SAS disk LED issue:

There are 2 LEDs on the disk.If u r facing the server, the left hand side is the activity LED and the right hand side is the status LED. Which one is blinking in green and what is the status of the other?

If the right one is off and the left one is flashing, it is a normal operation or disk rebuild. If the right one is flashing amber and the left one is flashing green, it is a predictive failure for the drive.
Torsten.
Acclaimed Contributor

Re: BL860c server health led amber indicating.

You should review the MP logs for any high level messages. Reading them will toggle the LED off.


If there is no LED activity on this disk, it is probably doing nothing, not configured at all.

What OS?

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
samrutia
Advisor

Re: BL860c server health led amber indicating.

Hi,

For Server Health LED;

We will log a case with HP for this issue.

Kindly give your add-ons on the iLO/MP,How to check events logs or suggest me any notes on this.

For SAS disk LED issue;
There are 2LEDs on the disk and both blinking green.We have to other two blades on the same enclosure but there SAS disks blinking yellow.

We did not perform any events like reboot, or any failure etcâ ¦

Backside of enclosure fan is also running on high speed. (There is total 10 fans(5 on upper side and 5 on lower side)1st fan from upper and lower side are running on high speed. Other 2 fan is working normal. Rest 2 is on very low speed)

We are maintaining server room temperature 22 Celsius.

Is any issue with temperature? What is the ideal temperature for server room?

O.S. HP-UX Itanium 11.31

Thanks
Sandeep.
Torsten.
Acclaimed Contributor

Re: BL860c server health led amber indicating.

The blade itself has no clue about fans at all. Ask the OA about power and fans.

Regarding the disks, run

# sasmgr get_info -D /dev/sasd0 -q raid

to get the status.

Read the Logs by either connecting to the iLO via browser or telnet/ssh:

MP MAIN MENU:


CO: Console

VFP: Virtual Front Panel

CM: Command Menu

SMCLP: Server Management Command Line Protocol

CL: Console Log

SL: Show Event Logs

HE: Main Help Menu

X: Exit Connection

MP> sl

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Viveki
Trusted Contributor

Re: BL860c server health led amber indicating.

Hi Sandeepji,

For the SAS drive, both LEDs blinking green is not a valid condition.

Please see the section 'front panel LEDs' under 'troubleshooting'in th user service guide.

For the attentio LED, collect and share the SL from the blade (not for the enclosure) to me, as below:

Please login to the LAN console using its IP address thro' Hyper terminal application.
Please enable the text capturing to capture the logs:
MP Login: Admin
MP Password: Admin
MP>sl
e => For selecting System Events
d => To dump the output; If it is asking to confirm press "y"
q => Quit
Viveki
Trusted Contributor

Re: BL860c server health led amber indicating.

samrutia
Advisor

Re: BL860c server health led amber indicating.

Hi,

For SAS drive LED;
On SAS LED, Only left LED is flashing green. It is normal operation but other two blades flashing yellow!!!

I will take time for SL log update.

Thanks
Sandeep.
Torsten.
Acclaimed Contributor

Re: BL860c server health led amber indicating.

As said, run

# sasmgr get_info -D /dev/sasd0 -q raid

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Viveki
Trusted Contributor

Re: BL860c server health led amber indicating.

SAS disk status LED (right side one) flashing amber indicates a predictive failure. I doubt you will get a clue from the sasmgr command.

Better to log a case with your local HP support
samrutia
Advisor

Re: BL860c server health led amber indicating.

Hi,

As I donâ t have access to server as now, I will take some time to update logs.

Thanks
Sandeep.


samrutia
Advisor

Re: BL860c server health led amber indicating.

Hi,

SAS disk LED flashes is activity LED that flashing green. Status LED is not flashing.

It is a normal operation.

What is difference between other blades SAS activity LED flashing yellow and one blade SAS acidity LED flashing green.

Thanks
Sandeep.
Viveki
Trusted Contributor

Re: BL860c server health led amber indicating.

Hi,

Normally, most of the SAS disk LEDs are similar only. What is the model of the blade?
samrutia
Advisor

Re: BL860c server health led amber indicating.

Hi,

Model of blade is BL860c.

We have three blades is there,but in two blades LED flashing same like yellow and the other one's LED is flashing green. Not able understand scenario.If it is in normal condition than why it shows with green color and the other shows yellow?

Regards,
Sandeep.
Viveki
Trusted Contributor

Re: BL860c server health led amber indicating.

I told you already it indicates a predicitve failure (disk controller forseen a failure of the disk in future)

Please check the user manual as suggested before.

service guide can be found at http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01157868/c011578
68.pdf

The LED status for SAS disk can be found under Troubleshooting.
samrutia
Advisor

Re: BL860c server health led amber indicating.

Hi,

as i dont have MP uid and password,bt i can able to access server via root user.

So is any other way to get log?pls suggest.


Regards,
Sandeep.
Torsten.
Acclaimed Contributor

Re: BL860c server health led amber indicating.

Connect as root and run

# sasmgr get_info -D /dev/sasd0 -q raid

What do you get???

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Torsten.
Acclaimed Contributor

Re: BL860c server health led amber indicating.

Default credentials for MP is Admin/Admin, but you should be able to connect without directly from OA.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
samrutia
Advisor

Re: BL860c server health led amber indicating.

Hi,

SAS Disk ACTIVITY LED flashing green.

# sasmgr get_info -D /dev/sasd0 -q raid
Tue Nov 3 09:37:14 2009
---------- LOGICAL DRIVE 1 ----------
Raid Level : RAID 1
Volume sas address : 0x82b7830a7320bd6
Device Special File : /dev/rdsk/c8t0d0
Raid State : OPTIMAL
Raid Status Flag : ENABLED
Raid Size : 285948
Rebuild Rate : 0.00 %
Rebuild Progress : 100.00 %

Participating Physical Drive(s) :

SAS Address Enc Bay Size(MB) Type State

0x5000c5000a98429d 1 2 286102 SECONDARY ONLINE
0x5000c5000a988489 1 1 286102 PRIMARY ONLINE

We have total 3 blades(BL860C O.S. HP â UX 11i3).
Two bladeâ s SAS Disk ACTIVITY LED flashing yellow and other third blade with same configuration SAS Disk LED flashing green.

What is difference between yellow and green LED?

Regards,
Sandeep
Torsten.
Acclaimed Contributor

Re: BL860c server health led amber indicating.

Was this command run on the server without the yellow blinking lights?

The disks look very healthy here.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
samrutia
Advisor

Re: BL860c server health led amber indicating.

Hi,

yes,it was perform on server where SAS Disk ACTIVITY LED flashing green.

I have MP Login if you require i can update log. can you explain how to spool logs from server? Is mp log creating any file or give command to spool in file.


Thanks,
Sandeep.
Torsten.
Acclaimed Contributor

Re: BL860c server health led amber indicating.

Please run the same command on the yellow blinking ones.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Viveki
Trusted Contributor

Re: BL860c server health led amber indicating.

Hi Sandeep,

As I hv already told you, the "activity LED" flashing amber is not a valid condition for SAS disks. Please make sure that it is not the status LED.

Please upload the MP logs and I will let you know the issue.
samrutia
Advisor

Re: BL860c server health led amber indicating.

Hi Torsten,

Yellow LED flahsing on below server.
# sasmgr get_info -D /dev/sasd0 -q raid
Tue Nov 3 14:43:43 2009

---------- LOGICAL DRIVE 1 ----------

Raid Level : RAID 1
Volume sas address : 0x63aff0d75c5534b
Device Special File : /dev/rdsk/c8t0d0
Raid State : OPTIMAL
Raid Status Flag : ENABLED
Raid Size : 285948
Rebuild Rate : 0.00 %
Rebuild Progress : 100.00 %

Participating Physical Drive(s) :

SAS Address Enc Bay Size(MB) Type State

0x5000c5000a9871a9 1 2 286102 SECONDARY ONLINE
0x5000c5000a986645 1 1 286102 PRIMARY ONLINE



Yellow LED flahsing on below server.
# sasmgr get_info -D /dev/sasd0 -q raid
Tue Nov 3 14:33:36 2009

---------- LOGICAL DRIVE 1 ----------

Raid Level : RAID 1
Volume sas address : 0x1f1f27241098d88
Device Special File : /dev/rdsk/c8t0d0
Raid State : OPTIMAL
Raid Status Flag : ENABLED
Raid Size : 285948
Rebuild Rate : 0.00 %
Rebuild Progress : 100.00 %

Participating Physical Drive(s) :

SAS Address Enc Bay Size(MB) Type State

0x5000c5000a9466d9 1 2 286102 SECONDARY ONLINE
0x5000c5000a988215 1 1 286102 PRIMARY ONLINE



Green LED flahsing on below server.
# sasmgr get_info -D /dev/sasd0 -q raid

Tue Nov 3 14:44:58 2009

---------- LOGICAL DRIVE 1 ----------

Raid Level : RAID 1
Volume sas address : 0x82b7830a7320bd6
Device Special File : /dev/rdsk/c8t0d0
Raid State : OPTIMAL
Raid Status Flag : ENABLED
Raid Size : 285948
Rebuild Rate : 0.00 %
Rebuild Progress : 100.00 %

Participating Physical Drive(s) :

SAS Address Enc Bay Size(MB) Type State

0x5000c5000a98429d 1 2 286102 SECONDARY ONLINE
0x5000c5000a988489 1 1 286102 PRIMARY ONLINE



Hi Vivek.

As i have mention SAS DISK ACTIVITY LED flashing GREEN not AMBER.It is not STATUS LED.

can you tell how to spool MP logs from console?

Regards,
Sandeep.