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тАО03-18-2011 01:41 PM
тАО03-18-2011 01:41 PM
C3000 "device identification data error"
What could be the problem? Could it be another defective logic board?
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тАО03-18-2011 03:49 PM
тАО03-18-2011 03:49 PM
Re: C3000 "device identification data error"
Steven
HP Master ASE, Storage, Servers, and Clustering
MCSE (NT 4.0, W2K, W2K3)
VCP (ESX2, Vi3, vSphere4, vSphere5, vSphere 6.x)
RHCE
NPP3 (Nutanix Platform Professional)
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тАО03-18-2011 03:52 PM
тАО03-18-2011 03:52 PM
Re: C3000 "device identification data error"
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тАО03-18-2011 09:57 PM
тАО03-18-2011 09:57 PM
Re: C3000 "device identification data error"
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тАО03-19-2011 03:32 AM
тАО03-19-2011 03:32 AM
Re: C3000 "device identification data error"
Powered Off
Status Degraded
Device Information Blade Type Storage Blade
Manufacturer [Unknown]
Product Name [Unknown]
Part Number [Unknown]
System Board Spare Part Number [Unknown]
Serial Number [Unknown]
ROM Version 1.20
The controller is a P400 double channel but we don't know the firmware on the HBA as we cannot access it.
Additionally, an "update show" from the CLI does not list the blade so a rom upgrade is not possible.
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тАО03-20-2011 10:31 AM
тАО03-20-2011 10:31 AM
Re: C3000 "device identification data error"
If so.
Remove server
Remove SB.
Waite 30 secs.
Insert SB.
Waite a few minutes.
Insert server.
Wich bays do you use?
BR
/jag
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тАО03-20-2011 10:32 AM
тАО03-20-2011 10:32 AM
Re: C3000 "device identification data error"
BR
/jag
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тАО03-20-2011 04:09 PM
тАО03-20-2011 04:09 PM
Re: C3000 "device identification data error"
The OA reports the same error if we install it in bay 6, with or without a server inserted.
We did all the possible tests, powering off everything, only server in bay 1, removing server in bay 1 and reinserting and vice versa. The "device identification data error" from what I recall and reading other information about the c3000 is a rather problematic error, possibly related to the logic board and P400 firmware revision not recognizing it properly, or the logic board ROM version is too old for the P400 firmware for ex, but this is just my speculation.
Unfortunately, the OA does NOT list the SB40 using CLI so I cannot issue any update on the logic board ROM version. We also have an ultrium tape blade which gets listed fine, so the midplane seems fine as the rest of the infrastructure is ok.
I suspect it being a logic board problem or an incomaptibility between the revision installed and the HBA which we migrated from the old logic board.
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тАО03-20-2011 04:21 PM
тАО03-20-2011 04:21 PM
Re: C3000 "device identification data error"
http://h30499.www3.hp.com/t5/HP-BladeSystem-Server-Blades/C7000-amp-BL460-quot-Device-Identification-Data-Error-quot/td-p/1153544
It seems that there is a checksum error in the SB40c FRU (logic board) - something doesn't add up.
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тАО03-21-2011 11:33 AM
тАО03-21-2011 11:33 AM
Re: C3000 "device identification data error"
We tried replacing first the P400, but nothing changed.
Once we replaced the logic mainboard, the SB40c was correctly recognized and partnered with the adjacent server as usual and booted correctly. All data was intact.
So it turned out to be a defective logic/mainboard replacement as suspected.
Case closed.