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тАО07-21-2010 06:44 AM
тАО07-21-2010 06:44 AM
C7000 Onboard Administrator LCD Lock problem
Pointers?
Thanks,
Keith
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тАО07-21-2010 07:22 AM
тАО07-21-2010 07:22 AM
Re: C7000 Onboard Administrator LCD Lock problem
You can change this by connecting to the Onboard Administrator for the enclosure and visiting:
Enclosure Information > Insight Display
Uncheck the box for "Lock Buttons."
good luck, if you appreciate the answers we appreciate the points!
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тАО07-21-2010 07:31 AM
тАО07-21-2010 07:31 AM
Re: C7000 Onboard Administrator LCD Lock problem
So, what is the default IP address the OA goes to? This system hasn't seen power in over a year and the person who set it up originally is long gone...
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тАО07-21-2010 07:40 AM
тАО07-21-2010 07:40 AM
Re: C7000 Onboard Administrator LCD Lock problem
See the OA user guide for details of how to do this.
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00705292/c00705292.pdf
page 208.
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тАО07-21-2010 08:01 AM
тАО07-21-2010 08:01 AM
Re: C7000 Onboard Administrator LCD Lock problem
So, how do I reset the 2 OA's I have back to factory defaults so I can get rid of the lock screen? I've tried the reset button on the back of the OA and while that seems to reset it, the LCD screen still comes up as locked.
:-(
Thanks for the help on this!
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тАО07-22-2010 12:44 AM
тАО07-22-2010 12:44 AM
Re: C7000 Onboard Administrator LCD Lock problem
Long shot, but do you have access to another c7000? If you do you could try and reassign the ip of one of the modules in the locked up enclosure by pulling both out, pull the standby out of the working one and fix an address to one of the modules. Move that back to the other enclosure then try and connect via the service port now you know the address.
Did something similar a while back and I'm sure the address on the newly inserted OA overrides the insight display.
Another thought. What happens if you pull both OA's then cycle the power to the enclosure?
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тАО07-22-2010 01:16 AM
тАО07-22-2010 01:16 AM
Re: C7000 Onboard Administrator LCD Lock problem
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=115&prodSeriesId=1844065&prodTypeId=329290&objectID=c01115866
I had to do this once, and I seem to recall that one of the other choices offered in the recovery menu was an option to reset the OA configuration to factory defaults. This might be exactly what you need. Even if my memory is wrong, you can use the serial connection after the password recovery procedure to view/change the OA network parameters.
Once you know both the admin password and the network parameters, you can change the rest of the configuration through the network connection.
See pages 206-209 in the Onboard Administrator User's Guide:
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00705292/c00705292.pdf
MK
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тАО07-26-2010 04:25 AM
тАО07-26-2010 04:25 AM
Re: C7000 Onboard Administrator LCD Lock problem
One of the things that slowed me down was the settings on the virtual connect module - the secondary Ethernet port was disabled. Setting the primary to the same subnet of what we thought the OA was set to allowed us to connect and reset everything.
Thanks again,
Keith