C7000 Video Problem - Hewlett Packard Enterprise Community

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C7000 Video Problem

Occasional Visitor

‎12-11-2008 12:25 PM

‎12-11-2008 12:25 PM

all of a sudden I have one blade in my c7000 that video quit when we go into ILO all we get is a black screen any ideas

4 REPLIES

Honored Contributor

‎12-11-2008 12:28 PM

‎12-11-2008 12:28 PM

What blade is it? What is the ROM version and ILo version. You can get these details from OA.

Occasional Visitor

‎12-11-2008 12:33 PM

‎12-11-2008 12:33 PM

bl460 g1
rom version: I15 08/04/2008
iLO firmware: 1.60 Jul 11 2008

Honored Contributor

‎12-11-2008 02:49 PM

‎12-11-2008 02:49 PM

First update to New ROM 2008.11.02 and iLO version 1.70 5 Dec 2008

If you are still seeing the problem update "ATI ES1000 Video Controller Driver"

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3288156&prodTypeId=3709945&prodSeriesId=1842750&swLang=8&taskId=135&swEnvOID=1005

Honored Contributor

‎12-11-2008 02:57 PM

‎12-11-2008 02:57 PM

Check Emergency Management Services (EMS) is set to Disabled in RBSU.

CUSTOMER ADVISORY:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00629401〈=en&cc=us&taskId=101&prodSeriesId=1842750&prodTypeId=3709945