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тАО04-22-2010 03:42 AM
тАО04-22-2010 03:42 AM
C7000 chassi unknown device in empty slot1
We have a problem with one of our C7000 chassies.
The problem we have is that the chassi thinks there is a server connected to slot1 but all server bays are empty. We have tried everything we could think of but the only change we have achieved is from the chassi thinking a specific server is sitting in slot1 to an unknown device sitting in slot1.
The advice we got from HP was that a ebipa adress had stuck and that we should try booting another server in the slot and that should solve our problem. The only thing that achived was that the chassi thought that server sat in slot1 when we removed it instead of the server that sat there before.
We have tried the following.
*The whole chassi has been powerless.
*Upgraded the OA firmware to 2.60
*reset the OA to factory defaults
*booted a fully updated blade in the slot and removed it, Same error.
*disabled the ebipa for server slots.
*reseting the efuse on the slot.
*Failing the redundant OA's back and forward.
This makes me belive that it's a hardware fault rather then a software one. The slot seems to work fine when a server is connected to it but seems doesn't cut it when we put a server into production.
Any suggestions?
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тАО04-22-2010 03:48 AM
тАО04-22-2010 03:48 AM
Re: C7000 chassi unknown device in empty slot1
BTW, new OA firmware 3 is there.
Hope this helps!
Regards
Torsten.
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тАО04-22-2010 03:55 AM
тАО04-22-2010 03:55 AM
Re: C7000 chassi unknown device in empty slot1
I know about the new firmware but HP hasn't published enogh info on firmware dependencies and there has been a few threads here with problems with that firmware so for now I won't upgrade to that version.
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тАО04-22-2010 04:32 AM
тАО04-22-2010 04:32 AM
Re: C7000 chassi unknown device in empty slot1
I tried anything logical as you have, but the only fix was to actually put a device in that slot. The device works fine.
As I type I realise I haven't tried removing the device to see if the problem comes back.
Julian.
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тАО04-22-2010 05:08 AM
тАО04-22-2010 05:08 AM
Re: C7000 chassi unknown device in empty slot1
Why do you care?. I know that it is aesthetically annoying, but if it recognises a new server which is installed in the slot, and performs as advertised when there IS a server present, who cares.
Dave.
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тАО04-22-2010 05:48 AM
тАО04-22-2010 05:48 AM
Re: C7000 chassi unknown device in empty slot1
And after all the things i've tried it would appear to be a hardware fault so I wouldn't leave that to chance.
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тАО04-23-2010 02:47 AM
тАО04-23-2010 02:47 AM
Re: C7000 chassi unknown device in empty slot1
Seem like you have tried everything.
Could be a bad backplane, OA or OA sleeve.
BR
/jag
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тАО04-23-2010 02:59 AM
тАО04-23-2010 02:59 AM
Re: C7000 chassi unknown device in empty slot1
I have a case at hp they havn't called me back yet. And I thought that maybe someone else have had this problem before and knew what it was.
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тАО04-23-2010 03:02 AM
тАО04-23-2010 03:02 AM
Re: C7000 chassi unknown device in empty slot1
But please report back.
BR
/jag
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тАО04-23-2010 04:52 AM
тАО04-23-2010 04:52 AM
Re: C7000 chassi unknown device in empty slot1
(I have no idea what would happen if an external device used the same address, and I have no intention of finding out, either. )