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C7000 powersupply degraded since update firmware 2.51

C7000 powersupply degraded since update firmware 2.51

Hi,

On cCLASS c7000 , i have updated the firmware
to 2.51 and all power supply are in fault, see message :
"HP strongly recommends replacing this power
supply at the customer's earliest possible convenience pursuant to customer advisory
c01519680"

Thanks
8 REPLIES
JKytsi
Honored Contributor

Re: C7000 powersupply degraded since update firmware 2.51

well ..did You see the advisory ?

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01519680

OA firmwares nowadays detect the PSUs that _MIGHT_ be affected with advisory warning.

Follow the instructions in the advisory.

And please assign points if someone answers to your question.
Remember to give Kudos to answers! (click the KUDOS star)

You can find me from Twitter @JKytsi

Re: C7000 powersupply degraded since update firmware 2.51

Hi,
Thanks but i have use PSPTool and the result is:

show enclosure powersupply all

Power Supply #1 Information:
Status: Degraded
AC Input Status: OK
Capacity: 2250 Watts
Current Power Output: 595 Watts
Serial Number:
Product Name: HP BladeSystem c-Class P/S
Part Number: 412138-B21
Spare Part Number: 411099-001
Product Ver: 01
Diagnostic Status:
Internal Data OK
Device Failure OK
Power Cord OK
Service Action - Customer Advisory c01519680

Thanks
JKytsi
Honored Contributor

Re: C7000 powersupply degraded since update firmware 2.51

The power supply is not broken it's just that is SN is in some specific range that has flagged for replacement.

The PSTool generate a uoutput file which tells you to replace PSUs by following the advisory guides.
Remember to give Kudos to answers! (click the KUDOS star)

You can find me from Twitter @JKytsi

Re: C7000 powersupply degraded since update firmware 2.51

Thanks
This Thread is closed
HP change the six power supply
JKytsi
Honored Contributor

Re: C7000 powersupply degraded since update firmware 2.51

Good ... but IF You want have answers to Your questions in the future too, You should assign points to answers that where helpfull in YOUR case.
Remember to give Kudos to answers! (click the KUDOS star)

You can find me from Twitter @JKytsi

Re: C7000 powersupply degraded since update firmware 2.51

Sorry I am not good aen English and definitely did not read directives
JKytsi
Honored Contributor

Re: C7000 powersupply degraded since update firmware 2.51

Vous devez attribuer des points aux réponses.

Remember to give Kudos to answers! (click the KUDOS star)

You can find me from Twitter @JKytsi
gregb86
Occasional Visitor

Re: C7000 powersupply degraded since update firmware 2.51

Does annyone know if this action is still available? Because i have 6 degraded psu.