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C7000 "device identification data error on PSU in bay 1"

Gary Sandberg
Occasional Contributor

C7000 "device identification data error on PSU in bay 1"

Is there a firmware fix for this? Support says it is hardware. AC input assy and power supply were replaced with no change. Support says to replace the midplane. I would think this might not be the right approach.
2 REPLIES
Gary Benavides Meza
Trusted Contributor

Re: C7000 "device identification data error on PSU in bay 1"

That happens when failing to reboot the Onboard Administrator after any firmware upgrade is done. Rebooting the OA helps to resolve the issue.

To reboot the OA on the Insight Display:
- Select Enclosure Information on the main menu
- Select Reboot option on Enclousure information screen
- Select reboot active (OA)
Henry A.C. Jansen
Trusted Contributor

Re: C7000 "device identification data error on PSU in bay 1"

Thx Gary, a simpel answer... but highly effiective... it worked for me..