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CPQTEAM crashing on latest bl460g7

Olson_1
Advisor

CPQTEAM crashing on latest bl460g7


CPQTEAM crashing on latest bl460g7 when selecting a teaming name in nic properties.

using lastest software and drivers.
all of my 12 machines are affected
Anyone else?


Problem signature:
Problem Event Name: APPCRASH
Application Name: cpqteam.exe
Application Version: 10.10.0.11
Application Timestamp: 4c506d31
Fault Module Name: cqnicui.dll
Fault Module Version: 10.10.0.11
Fault Module Timestamp: 4c506cf0
Exception Code: c0000005
Exception Offset: 000000000004edd4
OS Version: 6.1.7600.2.0.0.274.10
Locale ID: 1033
Additional Information 1: 1769
Additional Information 2: 176983e916a8900dcfeea305e1f10b12
Additional Information 3: 9166
Additional Information 4: 9166bd28c292ec3a18390da0d8a8be15
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4 REPLIES
Olson_1
Advisor

Re: CPQTEAM crashing on latest bl460g7

Using 2008R2
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Ali
HPE Pro

Re: CPQTEAM crashing on latest bl460g7

HI Olson,

You may try these steps:
1. remove NCU and restart the server.
2. Download the latest NIC driver and remove the existing NIC driver.
3. Install the NIC driver and restart the server.
4. check the network configuration to make sure individual nics work fine.
5. now download and install NCU which has released on the same date as NIC release date.
6. disable side scaling / TOE from NCU nic properties if these options exist.
7. team the adapter again and check the configuration.
8. if problem still exists you may consider updating system bios then NIC firmware.

Hope this helps,
Aftab

I work for HPE
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Olson_1
Advisor

Re: CPQTEAM crashing on latest bl460g7

Olson_1
Advisor