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Re: Can't shutdown server through ILO or OA

 
DGI_HP
Advisor

Re: Can't shutdown server through ILO or OA

Hi and thanks again.

 

I have upgraded both ILO and OA, but it had no effect.

Is it a hardware problem? What can it be?

Jimmy Vance
HPE Pro

Re: Can't shutdown server through ILO or OA

Occasionally I've seen a server get in an odd state. Try to reset the server blade by physically removing and then reinserting the blade. If physical access to the server is unavailable, use the E-Fuse function to reset the server by issuing the command "RESET SERVER X" via Onboard Administrator (OA) where "X" is the bay number.

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DGI_HP
Advisor

Re: Can't shutdown server through ILO or OA

Thanks for the answer.

 

I have tried this. Both with the reset command, and removed the blade from the enclosure.

I have also switched bay with another server, with no luck.

 

Is it hardware issues the next step?

Jimmy Vance
HPE Pro

Re: Can't shutdown server through ILO or OA

One last thing I'd try is to reset the BIOS back to factory defualts.

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DGI_HP
Advisor

Re: Can't shutdown server through ILO or OA

Thanx again:)

 

But it didn't work this ether:(

So I have a hardware problem?

Jimmy Vance
HPE Pro

Re: Can't shutdown server through ILO or OA


@DGI_HP wrote:

I have also switched bay with another server, with no luck.


Just to be clear, does another server in this bay have the same issue, or does the issue follow this one server to other bays?

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DGI_HP
Advisor

Re: Can't shutdown server through ILO or OA

I have tried to change bay, and the issue follows the server. 

Have no other server with the same issue.

Is it the motherboard that have issue?

Jimmy Vance
HPE Pro

Re: Can't shutdown server through ILO or OA

After everything you've tried, sounds like you need to get a new system board

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