HPE Community read-only access December 15, 2018
This is a maintenance upgrade. You will be able to read articles and posts, but not post or reply.
Hours:
Dec 15, 4:00 am to 10:00 am UTC
Dec 14, 10:00 pm CST to Dec 15, 4:00 am CST
Dec 14, 8:00 pm PST to Dec 15, 2:00 am PST
BladeSystem - General
cancel
Showing results for 
Search instead for 
Did you mean: 

Cant startup the server

 
HieuPhan
Occasional Visitor

Cant startup the server

Hi every one,

My server is BL860C ,using a Dual core chip .Today ,i shutdown all server and the chassis,after that i turn on the servers .But there is one server have error,It can't startup ,this is the log.Please help me

 

BMC      2  0x204F48E9E7021570 0E81A37000120300 CHASSIS_CONTROL_REQUEST
                                                25 Feb 2012 14:02:15
BMC      2  0x204F48E9E9021580 FFFF006FFA220300 ACPI_ON
                                                25 Feb 2012 14:02:17
BMC      2  0x204F48E9E9021590 FFFF027000120300 SOFT_RESET
                                                25 Feb 2012 14:02:17
BMC 0   2  0x56801CED00E015A0 0000000000000000 OA_REQUESTED_POWER_CHANGE
                                                25 Feb 2012 14:02:17
BMC 0   0  0x16801D4A00E015C0 0000000000000001 INT_HEALTH_LED_STATE_CHANGED
                                                25 Feb 2012 14:02:17
SFW      2  0xC14F48E9FD0215E0 FFFF000A001D0300 CPU_START_BOOT
                                                25 Feb 2012 14:02:37
SFW  0   2  0x5480006300E015F0 0000000000000000 BOOT_START
                                                25 Feb 2012 14:02:37
SFW  1   0  0x1600001D01E00000 0020010122000001 BOOT_CPU_CONFIG
SFW  0   0  0x1600001D00E00000 0020010122000000 BOOT_CPU_CONFIG
SFW  1   0  0x1600000E01E00000 00010000000F000C BOOT_CELL_MONARCH_SEL_START
SFW  0   0  0x1600000E00E00000 00000000000F000C BOOT_CELL_MONARCH_SEL_START
SFW  3   0  0x1600001D03E00000 0020010122000003 BOOT_CPU_CONFIG
SFW  2   0  0x1600001D02E00000 0020010122000002 BOOT_CPU_CONFIG
SFW  1   0  0x0300005D01E00000 0000000000000002 BOOT_SLAVE_RENDEZ_HANDLER_START
SFW  0   1  0x3600000C00E00000 0000000000000000 BOOT_CELL_MONARCH
SFW  0   1  0x3600026100E00000 0000000000000000 BOOT_CPU_PRESENT
SFW  1   1  0x3600026101E00000 0000000000000001 BOOT_CPU_PRESENT
SFW  2   1  0x3600026102E00000 0000000000000002 BOOT_CPU_PRESENT
SFW  3   1  0x3600026103E00000 0000000000000003 BOOT_CPU_PRESENT
SFW  0   0  0x160015B200E00000 0000000013227057 BOOT_TIME_EVENT
SFW  0   0  0x0000000800E00000 0000000000000000 BOOT_CELL_CONFIG_START
SFW  0   0  0x0000005600E00000 0000000000000000 BOOT_SCR_TEST_START
SFW  0   0  0x0000024B00E00000 0000000000000000 BOOT_EARLY_PLATFORM_CHECK
SFW  0  *3  0x7A80002200E01610 FFFFFFFFFF00FF11 BOOT_CPU_FAILED
                                                25 Feb 2012 14:02:43
BMC 0   0  0x16801D4A00E01630 0000000000000012 INT_HEALTH_LED_STATE_CHANGED
                                                25 Feb 2012 14:02:43
SFW  0  *3  0x7A80002200E01650 FFFFFFFFFF00FF11 BOOT_CPU_FAILED
                                                25 Feb 2012 14:02:43
SFW  0   0  0x0300000600E00000 0C00000000000000 BOOT_BUS_CONFIG_VALUE
SFW  0   0  0x1600004400E00000 0C00000000100400 BOOT_NEW_BUS_CONFIG_VALUE
SFW  0  *3  0x7680111C00E01670 0000000000000000 BOOT_DECONFIG_CPU_MODULE_PAIR
                                                25 Feb 2012 14:02:43
SFW  0  *3  0x7680111C00E01690 0000000000000001 BOOT_DECONFIG_CPU_MODULE_PAIR
                                                25 Feb 2012 14:02:43
SFW  0  *3  0x6080198900E016B0 0000000000000000 BOOT_ALL_CPUS_SLATED_FOR_DECONFIG
                                                25 Feb 2012 14:02:43
SFW  0  *3  0x6080198A00E016D0 0000000000000000 BOOT_AUTO_RECONFIG_CPU
                                                25 Feb 2012 14:02:43
BMC      2  0x204F48EA030216F0 FFFF027000120300 SOFT_RESET
                                                25 Feb 2012 14:02:43
SFW  0   2  0x548002C500E01700 0000000000000000 BOOT_REBOOT
                                                25 Feb 2012 14:03:01
SFW  1   0  0x1600001D01E00000 0020010122000001 BOOT_CPU_CONFIG
SFW  0   0  0x1600001D00E00000 0020010122000000 BOOT_CPU_CONFIG
SFW  1   0  0x1600000E01E00000 00010000000F000C BOOT_CELL_MONARCH_SEL_START
BMC 0   0  0x16801D4A00E01720 0000000000000001 INT_HEALTH_LED_STATE_CHANGED
                                                25 Feb 2012 14:03:01
SFW  0   0  0x1600000E00E00000 00000000000F000C BOOT_CELL_MONARCH_SEL_START
SFW  3   0  0x1600001D03E00000 0020010122000003 BOOT_CPU_CONFIG
SFW  2   0  0x1600001D02E00000 0020010122000002 BOOT_CPU_CONFIG
SFW  1   0  0x0300005D01E00000 0000000000000002 BOOT_SLAVE_RENDEZ_HANDLER_START
SFW  0   1  0x3600000C00E00000 0000000000000000 BOOT_CELL_MONARCH
SFW  0   1  0x3600026100E00000 0000000000000000 BOOT_CPU_PRESENT
SFW  1   1  0x3600026101E00000 0000000000000001 BOOT_CPU_PRESENT
SFW  2   1  0x3600026102E00000 0000000000000002 BOOT_CPU_PRESENT
SFW  3   1  0x3600026103E00000 0000000000000003 BOOT_CPU_PRESENT
SFW  0   0  0x160015B200E00000 0000000013937519 BOOT_TIME_EVENT
SFW  0   0  0x0000000800E00000 0000000000000000 BOOT_CELL_CONFIG_START
SFW  0   0  0x0000024B00E00000 0000000000000000 BOOT_EARLY_PLATFORM_CHECK
SFW  0  *3  0x7A80002200E01740 FFFFFFFFFF00FF11 BOOT_CPU_FAILED
                                                25 Feb 2012 14:03:06
BMC 0   0  0x16801D4A00E01760 0000000000000012 INT_HEALTH_LED_STATE_CHANGED
                                                25 Feb 2012 14:03:06
SFW  0  *3  0x7A80002200E01780 FFFFFFFFFF00FF11 BOOT_CPU_FAILED
                                                25 Feb 2012 14:03:06
SFW  0   0  0x0300000600E00000 0C00000000100400 BOOT_BUS_CONFIG_VALUE
SFW  0  *3  0x7680111C00E017A0 0000000000000000 BOOT_DECONFIG_CPU_MODULE_PAIR
                                                25 Feb 2012 14:03:07
SFW  0  *3  0x7680111C00E017C0 0000000000000001 BOOT_DECONFIG_CPU_MODULE_PAIR
                                                25 Feb 2012 14:03:07
SFW  0  *3  0x6080198900E017E0 0000000000000000 BOOT_ALL_CPUS_SLATED_FOR_DECONFIG
                                                25 Feb 2012 14:03:07
SFW  0  *3  0x6080198A00E01800 0000000000000000 BOOT_AUTO_RECONFIG_CPU
                                                25 Feb 2012 14:03:07
BMC      2  0x204F48EA1B021820 FFFF027000120300 SOFT_RESET
                                                25 Feb 2012 14:03:07
BMC      2  0x204F48EA20021830 0E80A37000120300 CHASSIS_CONTROL_REQUEST
                                                25 Feb 2012 14:03:12
BMC      2  0x204F48EA21021840 FFFF056FFA220300 ACPI_SOFT_OFF
                                                25 Feb 2012 14:03:13
BMC 0   2  0x56801CED00E01850 0000000000000001 OA_REQUESTED_POWER_CHANGE
                                                25 Feb 2012 14:03:13

3 REPLIES
Jan Soska
Honored Contributor

Re: Cant startup the server

I would say time to contact HP support.

during waiting - check inside of server - something burned?

 

Jan

Goutham_Sabala
Esteemed Contributor

Re: Cant startup the server

Seems to me like Internal health led would be amber and that simply means that one of the components inside the server is faulty ( from the logs it could be cpu ) , if their are two cpus , remove them swap them around to see if you can get it working .

Was the post useful? Say thanks by clicking the white KUDOS Star!
Goutham Sabala
Michael A. McKenney
Respected Contributor

Re: Cant startup the server

Do you have the latest firmware installed?  I have seen similar strange events from HP servers with older firmware.  It could be you have a bad CPU.