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Encloser 3000c DVD Not Detacting

nazeer mohammad
Occasional Visitor

Encloser 3000c DVD Not Detacting

hi
we have a problem in HP BLC 3000 encloser have a problem my blades not accessing DVD Rom
1 REPLY
Rob Holden
Occasional Advisor

Re: Encloser 3000c DVD Not Detacting

Hi Nazeer,

What firmware are you Onboard Administrator at now?

Have you tried using the Insight Display at the front of the Enclosure to mount the DVD there. That has worked for me once before.

I have come across 3 occasions when trying to use the DVD built into the Enclosure and found that it was hardware errors and had to call HP to get replacement parts.

You may need to go ahead and call HP for support 1-800 633-3600.

Thanks,

Rob