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тАО10-14-2010 02:34 PM
тАО10-14-2010 02:34 PM
Pleaze help..
Solved! Go to Solution.
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тАО10-14-2010 02:38 PM
тАО10-14-2010 02:38 PM
Re: HP BL460c G6 Memory Issue
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тАО10-15-2010 10:52 PM
тАО10-15-2010 10:52 PM
Re: HP BL460c G6 Memory Issue
I've seen similar issue, check your blade firmware/bios level and if not current upgrade it.
As well check quickspecs at http://h18000.www1.hp.com/products/quickspecs/13238_div/13238_div.HTML - memory configuration..
Jan
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тАО10-26-2010 02:49 PM
тАО10-26-2010 02:49 PM
Re: HP BL460c G6 Memory Issue
I'll log a Warranty Call with HP.
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тАО10-29-2010 11:04 AM
тАО10-29-2010 11:04 AM
Re: HP BL460c G6 Memory Issue
I am facing the same issue in BL460c G6. HP level 1 and Level 2 engineers involve in this case. Story is too much long, Last at final stage we replace only the processor and remove both old processors.
Installed processor was good part received from hp. Server becomes operational and display. Upto now it is working fine.
I attached the screen-shot for your kind information which i faced 36GB memory error condition.
Regards,
Sanaullah Shah
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тАО11-01-2010 03:56 PM
тАО11-01-2010 03:56 PM
Re: HP BL460c G6 Memory Issue
I'll try swapping the processors at this stage to see. I have logged a case with HP. It is now with HP L1 support.
Out of interest, alot of users have been reporting this memory issue. HP must be doing something about it?
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тАО11-04-2010 06:36 AM
тАО11-04-2010 06:36 AM
Re: HP BL460c G6 Memory Issue
It is our responsibility that we should follow the hp recommendation.
Here in ITRC forum i am sharing what i observed. At first time i replace the complete memory installed in server as per hp recommendation. At second step i replaced the system board as per hp recommendation. As per hp guidlines i clear the NVRAM also shift server to backup ROM and observe the condition and shared (Complete required logs and activity steps what i performed) with hp.
At final step on parallel with activity i claim the 1x processor individually. After installation of single processor and removed the 2x old processor. Server becomes up and working fine. Upto now there is no issue occured. The whole activity shared with hp and in result hp send us part recommendation email for 2x processors.
In whole activity i didn't observe/found error logs(IML/ILO) of both processor.
That is complete what i observed. After that i observed the same issue in other blades server. First to diagnose faulty processor and finally claim it in hp depot. And problem resolve.
Finally, As you mentioned that case is logged in hp and case is at L1 engineer. So I personally request you to follow the guidelines what hp engineer suggest.
Regards,
Sanaullah Shah
sanaullah281@yahoo.com
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тАО02-24-2011 03:29 PM