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HP BL460c in c7000 enclosure health check red after shutdown-restart

 
it61066
Frequent Advisor

HP BL460c in c7000 enclosure health check red after shutdown-restart

We have 29 BL460c servers in two enclosures:

The health check of each server submitted a shutdown/restart lits red without any IML error message.

After that, we have to unplug / replug the server to power it again.
HPE ASE Proliant & Storage Certified Engineer
Clustering & Virtualization Support (Microsoft & Vmware)

3 REPLIES
Terry Hutchings
Honored Contributor

Re: HP BL460c in c7000 enclosure health check red after shutdown-restart

Do you have 29 blades total in these two enclosures or 29 which had the problem and an additional 3 which did not have the problem?

What version of the ILO firmware do you have installed? What firmware on the OA? Do you have Virtual connect?
The truth is out there, but I forgot the URL..
it61066
Frequent Advisor

Re: HP BL460c in c7000 enclosure health check red after shutdown-restart

Hi,

That problem occurs on any server from the 29 blades.

My customer is using the latest FW (2.25) on the OA but using the 1.50 on iLO.

I have asked him to upgrade to 1.61(B) and do a test to see if that resolve the problem

Both enclosures are using GbE2c (no VC).

I will update the case after getting the test result.

Thanks.
HPE ASE Proliant & Storage Certified Engineer
Clustering & Virtualization Support (Microsoft & Vmware)

Adrian Clint
Honored Contributor

Re: HP BL460c in c7000 enclosure health check red after shutdown-restart

Check the BIOS firmware level as well.
You must meet a supported ILO/OA/BIOS compatible firmware combination.

http://h18004.www1.hp.com/products/blades/components/c-class-compmatrix.html