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HP Blade SB40C StorageWorks can’t be seen by Partner BL460C

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AKMAL ZAKI
Occasional Contributor

HP Blade SB40C StorageWorks can’t be seen by Partner BL460C

Hi,

After I have changed the Storage Blade SB40C main board and midplane -due to a hardware failure that was preventing the Storage BL SB40C from powering on- now I can power on the Storage with green health status but its partner server BL460C can’t see the P400 controller even at POST. “The P400 controller, cash module and the BBWC were not changed”

The enclosure model is C-3000 and the OA -firmware 1.13- shows every thing green for both the SB40C and the Server Blade but the controller never appears in the server BIOS utility or during server power up.

Resetting the OA, server Blade and the Storage didn’t work out!!

Appreciating your suggestions
Thanks

5 REPLIES
JKytsi
Honored Contributor
Solution

Re: HP Blade SB40C StorageWorks can’t be seen by Partner BL460C

Hi,

Let's start with the obvious.

Update ILO firmwares to 1.50
Update OA firmware to 2.21

See what happens.
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You can find me from Twitter @JKytsi
JKytsi
Honored Contributor

Re: HP Blade SB40C StorageWorks can’t be seen by Partner BL460C

and ...this might sound stupid, but You have the storage blade above the partner server ?
Remember to give Kudos to answers! (click the KUDOS star)

You can find me from Twitter @JKytsi
AKMAL ZAKI
Occasional Contributor

Re: HP Blade SB40C StorageWorks can’t be seen by Partner BL460C

Hi,

Regarding the Firmware issue it is a very good point to start with especially that HP has an advisory communication regarding a similar situation for losing communication between Blade Server and Storage SB40C hosted in 7000C enclosure that runs OA with firmware 2.12 or earlier.

It is not 100% what I am in right now, but I think it would be a good thing to be tried out

Regarding the position, yes it is above the partner server.

Thanks for the help; I will let you know what happened in this case

Akmal

AKMAL ZAKI
Occasional Contributor

Re: HP Blade SB40C StorageWorks can’t be seen by Partner BL460C

Hi Jarkko,

The problem was solved, it is the HP Smart Array P400 Controller was damaged, when I changed it, the Partner server detects the SB40C at POST and initialized the array!!

Thanks for your help,


AKMAL ZAKI
Occasional Contributor

Re: HP Blade SB40C StorageWorks can’t be seen by Partner BL460C

P400 SA Controller was damaged and it had to be replaced