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HP C7000 Onboad Administrator absent

 
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unidentified
Occasional Collector

HP C7000 Onboad Administrator absent

Hi!

I have a problem after upgrading the OA firmware: there was 2 OA (active+standby), but after flashing only one went online. The other one cannot be reached even with null-modem cable, also, there is a black screen when connecting monitor directly to this OA. Is there any way to make a hard-reset, or any other ways to understand what's the problem with this module?

4 REPLIES 4
Torsten.
Acclaimed Contributor

Re: HP C7000 Onboad Administrator absent

Keep the null modem connected and press the reset button for 5 sec. - any output?

Any LED activity?

Is the OA shown on the webpage?


Hope this helps!
Regards
Torsten.

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unidentified
Occasional Collector

Re: HP C7000 Onboad Administrator absent

Thanks for reply!

Led "active" is on, the other one is off.  When connecting a usb flash it blinks a few times and stays inactive.

Yes, i tried like it was told in the manual about resetting password with no luck (the other OA allowed to reset password, by the way).

Also, OA is not shown on the web:(

I even tried to start that OA without a memory module - there is no difference btwn mem is plugged.

Torsten.
Acclaimed Contributor

Re: HP C7000 Onboad Administrator absent

You may consider to pull both OA and re-seat the OA tray.


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
unidentified
Occasional Collector

Re: HP C7000 Onboad Administrator absent

Tried it just right now. Also changed the OA location, now the faulty one doesn't indicate anything,  but network:)