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HP DL580 Blade Shutting Down unexpectedly

 
WILLIAM KAMAU
Occasional Visitor

HP DL580 Blade Shutting Down unexpectedly

Dear all,

One of our servers HP DL580 running on windows 2003 server enterprise edition service pack 2 recently Shut down unexpectedly and displayed a blue screen indicating "Hardware Malfunction. Call your hardware vendor for support. The system has halted."

After rebooting manually, the event journal on Win2003 showed this notable error;

Event Type: Error
Event Source: NIC Agents
Event Category: (5)
Event ID: 1289
Date: 16-Jan-09
Time: 10:21:12 PM
User: N/A
Computer: SRV1
Description:
The description for Event ID ( 1289 ) in Source ( NIC Agents ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: 0, 1.
Data:
0000: 00 00 06 00 00 00 00 00 ........
0008: 01 00 ..


and this warning;


Event Type: Warning
Event Source: NIC Agents
Event Category: (1)
Event ID: 274
Date: 16-Jan-09
Time: 10:21:12 PM
User: N/A
Computer: SRV1
Description:
The description for Event ID ( 274 ) in Source ( NIC Agents ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: The event log file is corrupt..
Data:
0000: 02 00 00 00 ....


Kindly assist me to resolve this issue as the server is running several real time applications.


Thanks in advance

William M.


6 REPLIES
JKytsi
Honored Contributor

Re: HP DL580 Blade Shutting Down unexpectedly

What version of the Proliant Support pack you have ? Update it to lates 8.15
Remember to give Kudos to answers! (click the KUDOS star)

You can find me from Twitter @JKytsi
Jimmy Vance
HPE Pro

Re: HP DL580 Blade Shutting Down unexpectedly

Better question is what type of server is he dealing with a DL580 is not a blade



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WILLIAM KAMAU
Occasional Visitor

Re: HP DL580 Blade Shutting Down unexpectedly

Jarkko, Jimmy;

We have a HP ProLiant DL580 G5 Server -
http://h10010.www1.hp.com/wwpc/us/en/en/WF05a/15351-15351-3328412-241644-3328422-3454575.html


Regards,

William.
JKytsi
Honored Contributor

Re: HP DL580 Blade Shutting Down unexpectedly

what is the PSP version installed ? Is it the lates 8.15 ?
Remember to give Kudos to answers! (click the KUDOS star)

You can find me from Twitter @JKytsi
WILLIAM KAMAU
Occasional Visitor

Re: HP DL580 Blade Shutting Down unexpectedly

Jarkko K,

Its running on PSP version 8.0

Regards,

William M
JKytsi
Honored Contributor

Re: HP DL580 Blade Shutting Down unexpectedly

Upgrade it to lates 8.15
Remember to give Kudos to answers! (click the KUDOS star)

You can find me from Twitter @JKytsi