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How to determine which C7000 power supply is bad

 
chuckk281
Trusted Contributor

How to determine which C7000 power supply is bad

Raymond had a customer question:

 

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To all,

We have a customer where a power supply needs to be replaced and the local team does not want to touch it without some indication as to which power supply needs to be replaced. Is there a way to remotely power off a power supply?

I do not believe that there is a UID for the power supplies.

 

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Reply from Sam:

 

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The insight display on the front of the C7000 will clearly show which power supply position has failed. Since the Power supplies are front loaded no need to touch the power cords in the back unless you want to make sure the failed power supply  simply came unplugged. Note the display below showing two bad or missing power supplies.

 

webpic341.png

 

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Other comments?

 

1 REPLY
chuckk281
Trusted Contributor

Re: How to determine which C7000 power supply is bad

Additional comment from John:

 

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An OA showall will show power cord status (although it might be for newer PSU’s and/or OA version), if it shows as failed there’s a good chance it’s been disconnected or the supply has failed. If the PSU itself has an actual failure the power cord will show as OK:

 

Product Name: HP 2400W HE PSU

                Part Number: 499253-B21

                Spare Part Number: 500242-001

                Product Ver: 01

                Diagnostic Status:

                                Device Failure       Failed

                                Power Cord           Failed

 

 

Product Name: HP 2400W HE PSU

                Part Number: 499253-B21

                Spare Part Number: 500242-001

                Product Ver: 01

                Diagnostic Status:

                                Internal Data        OK

                                Device Failure       Failed

                                Power Cord           OK