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Interconnect io module is not supported by HP

Nismo_1
Occasional Contributor

Interconnect io module is not supported by HP

Device identification data error
and
The device is not supported by Hewlett-Packard


On c7000 getting these errors above. I have re-seated the IC, but has not cleared the error. Is there anything that can be done?
4 REPLIES
Steven Clementi
Honored Contributor

Re: Interconnect io module is not supported by HP

Have you restarted the Onboard Admin Module?
Steven Clementi
HP Master ASE, Storage and Clustering
MCSE (NT 4.0, W2K, W2K3)
VCP (ESX2, Vi3, vSphere4, vSphere5)
RHCE
NPP3 (Nutanix Platform Professional)
Nismo_1
Occasional Contributor

Re: Interconnect io module is not supported by HP

Yes
Raghuarch
Honored Contributor

Re: Interconnect io module is not supported by HP

What is the interconnect you are using?

I have seen it once, it was CISCO 3020, it was due to seating problem. I removed the IC and Inserted it with little force ..it started working fine ...
If you insert it very slowly it you may see this. I would suggest remove and Insert again.
Nismo_1
Occasional Contributor

Re: Interconnect io module is not supported by HP

Yes, I reseated with force. HP is coming to replace it.