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NC373i 3.7.23.0 driver on a BL685c

RonGlaister
Occasional Contributor

NC373i 3.7.23.0 driver on a BL685c

Has anyone seen a situation where you upgrade an NC373i from 3.4.10.0 to 3.7.23.0 and the NC373is disappear? They're still there, but they're hidden from the OS and therefore Windows goes nuts. You have to 'View hidden devices' in DevMgr to see them. Rolling back the driver gets you back on track, but the point is to get the latest driver.
2 REPLIES
Mi6t0
Trusted Contributor

Re: NC373i 3.7.23.0 driver on a BL685c

Yes, some problems exist, especially if you update drivers without dissolving teaming.

You can to following:

1. go to network connections in control panel, select one and click on properties.
2. uninstall network configuration utility
3. go to device manager and manually uninstall all network cards
4. reboot the server, after NCU and nics are uninstalled
5. on windows loading, the OS will detect the new hardware (which are the uninstalled nics) and you will be able to install the new drivers. Then install the NCU and everything should work fine. It is not a bad idea also to update the network controller firmware.

Kind regards,
Timur S Lukovkin
Regular Advisor

Re: NC373i 3.7.23.0 driver on a BL685c

Also upgrade the NCU utility to 9.0.0.0!