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Power Mgmt Controller, Firmware Update problem

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Rob_69_1
Frequent Advisor

Power Mgmt Controller, Firmware Update problem

Hello, I have a C3000 enclosure containing 2 BL460C G1 blades.

I upgraded the following firmwares (apparently, everything is working):

- OA --> 2.50
- ILO2 --> 1.77
- BL460C BIOS ROM --> I15 11/02/2008

Now, according to what is shown by OA, Power Management Controller Versions on the 2 blades are as follows:

- Bay 1 --> 0.8
- Bay 5 --> 3.3

I don't get why Power Mgmt on Bay 1 didn't get automatically upgraded to 3.3 when I upgraded ILO2 on that server, but anyway...

The problem is, that I now wish to upgrade Power Mgmt Controllers to V 3.4 (it should be the latest), to get rid of the warnings on OA and especially to have everything in place.

I downloaded CP010551.scexe and tried to execute it, but it says that:

"You must install the iLO Channel Interface driver to use this component"

But I couldn't find any way to find a proper version of the ILO CHANNEL, because my OS is OracleVM 2.1.2 and it's not listed.

Versions for X86 would fail to rebuild when I try to install the RPM.

Under "XEN" (I initially thought THAT would be the right place to look into, as OracleVM is based on XEN) THERE IS NOTHING related to ILO CHANNELL.

Any ideas? I'm really stuck on this, and any help would be greatly appreciated. Thanks.
49 REPLIES
Rob_69_1
Frequent Advisor

Re: Power Mgmt Controller, Firmware Update problem

Hi all,

I try to put the question again in a different way...

I wish to upgrade Power Management Controller Firmware on 2 blades (BL460C).

To do so, I tried to follow this howto:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01668472〈=en&cc=us&taskId=101&prodSeriesId=3355016&prodTypeId=12454

As explained in the Howto, I need to install the ILO CHANNELL device driver to be able to proceed. But I can't find a proper version of this software (my OS is OracleVM, let's say XEN to simplify).

The question is: are there any alternative ways to upgrade Power Management Firmware?

Or, if no alternatives are available: how can I install the needed-to-proceed ILO CHANNELL device driver?

Thank you for ANY, and I mean ANY, ideas. that would be greatly appreciated...
Prokopets
Respected Contributor

Re: Power Mgmt Controller, Firmware Update problem

Rob, i'm not sure... If downtime is acceptable you can try Firmware Upgrade CD.
Rob_69_1
Frequent Advisor

Re: Power Mgmt Controller, Firmware Update problem

Thanks, I'll give it a try. I have to say I wasn't aware of this CD... Can you please point me to an URL where it is possible to download it?

In the meanwhile, I'll try to search for it too...

Thanks again.
Michael Garner_1
Honored Contributor

Re: Power Mgmt Controller, Firmware Update problem

Rob,
You can update the PowerPIC firmware in one of the following ways:

1)Boot the Firmware Maintenance CD. Agree to the EULA and select the language to use. At this point, type â CTRL-ALT-d+b+xâ (press and hold CTRL and ALT, then press â dâ , then â bâ , then â xâ . This will open a debug window on the Firmware CD. Insert a USB key with the Linux PowerPIC Firmware component on it and mount it (â mkdir /mntpntâ , â mount /dev/sda1 /mntpntâ ). After it is mounted, you can run the Linux PowerPIC firmware component manually (â cd /mntpntâ , â ./CP01xxxx.scexeâ , where xxxx is the rest of the component numberâ . You may have to use the â -fâ flag to force the installation if it has previously failed.
2)PXE boot using the SSSTK boot environment and mount a USB key or remote file system with the PowerPIC firmware component on it and execute it as above
3) Setup an RDP job with the PowerPIC component and remotely deploy the firmware in an offline mode
4)Boot the Firmware Deployment Tool 1.50 or 1.51. Right after POST completes and you hear the system beep, there will be a blinking cursor for about 5 seconds. During this time, if you type the word â consoleâ , you will get a Linux console similar to what you see on the Firmware CD. At that point, you can insert a USB key and follow the instructions above in #1 for mounting and executing the PowerPIC firmware.

You can get the Firmware Maintenance CD and Firmware Deployment Tool (FDT) at this URL;
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3621782&prodTypeId=3709945&prodSeriesId=3621769&swLang=8&taskId=135&swEnvOID=1005

and scrolling to the Firmware-CDROM section.

Regards,
Michael
Rob_69_1
Frequent Advisor

Re: Power Mgmt Controller, Firmware Update problem

Wow! Thanks Michael. I guess that if I won't be able to update after this, it's because it's impossible :-)

I see some strange characters on the screen close to the key sequences you tell me to type at the various stages, maybe the forum doesn't show them correctly... But I'll try, maybe non right away but I'll try, and after that I'll update this forum.

Thank you very much.
Michael Garner_1
Honored Contributor
Solution

Re: Power Mgmt Controller, Firmware Update problem

Rob,
The characters are CTRL+ALT+d+b+x (pressing and holding CTRL and ALT while typing d, then b, then x.

Sorry about that.

Regards,
Michael
Rob_69_1
Frequent Advisor

Re: Power Mgmt Controller, Firmware Update problem

I'm impressed. Everything went just SMOOTH and now the Power Management Firmware is up to date, same version on both the blades. More than that, I learnt something new that I suspect will be SO useful in the future.

Thanx!
Clint Phillips
Occasional Advisor

Re: Power Mgmt Controller, Firmware Update problem

Thanks a lot for the debug mode suggestion. It's a quick way to update the new bl465c bios on blades with no O/S.
Shmern
Occasional Visitor

Re: Power Mgmt Controller, Firmware Update problem

Yup agreed, now if only i could actually get a copy of the firmware !

I suspect a new iLo/or firmware cd will be released quickly to resolve this issue!

Re: Power Mgmt Controller, Firmware Update problem

After upgrading OAfirmw to 2.51 I have 4 BL460G1(Bios 11/02/2008) with power managment controller version 3.3. I,ve booted the systems via "firmware deployment tool" BB150.2009_0213.1.iso and there is no difference. The 12 BL465(bios 11/06/2208)in the same enclosure have PMC version 0.5.
The "BladeSystem Matrix Compabilty chart" say's firmware bundle 1.51 if that could help me but I can't find it. and PMC version 3.4 cant' find that either.What to do ?
Rob_69_1
Frequent Advisor

Re: Power Mgmt Controller, Firmware Update problem

I'm not sure if PMC firmware 0.5 is upgradable in any way... HP says that "it doesn't need to be upgraded", but I'm afraid it's a polite way to say that it's going to stay like that... They say it's an ok version, though

Re: Power Mgmt Controller, Firmware Update problem

Yes so it say's.It seems that all my older servers have 0.5 and most of the newer has different versions like 0.8, 3.3 so the solution will probably be to upgrade these to 3.4b when it comes(next week I heard)

Re: Power Mgmt Controller, Firmware Update problem

Hey all,

We have 3 x C3000 and 4 x C7000 Blade Enclosures, and last week I upgraded them all to OA Firmware 2.51 and Virtual Connect Firmware 2.10.

In the Rack Firmware I see that one BL460c Blade Server shows 0.5 for the Power Management Controller Firmware, and all the others show 3.3.

All of the servers that list 3.3 then have a Question Mark (?) next to the firmware version and information that states they should be upgraded.

I contacted HP yesterday and they said they had not received any calls about this and did not have a solution. They would investigate and hopefully get back to me today.

Re: Power Mgmt Controller, Firmware Update problem

I have the same issue
I heard from HP that it was problem with 3.4 and that 3.4b will available this week.
Jpuertas
Occasional Visitor

Re: Power Mgmt Controller, Firmware Update problem

Hi guys!

I have a C3000 with 5 blades (bl460c).

As most of you in this thread, I've upgraded to OA firmware 2.51.

Upgraded the firmware of the blades to latest version (I15 11/02/2008) and ILO to 1.77.

The thing is (and I've read this happened to some of you):

1 Blade has Power Management Controller version 3.3 (so far is ok)

4 Blades has Power Management Controller version 0.5 (which is the version with problems with the latest firmwares!)

Would anybody tell me HOW in the world can I upgrade PMC firmware to 3.3? Cause I don't recall having upgraded the first one to 3.3...

Can anybody send me the firmware file?

Cause neither the firmware CD (latest version)nor the online firmware upgrade tool will upgrade it.

HP doesn't give me help on this, and these are critical servers for me.

Thanks in advance to everyone!

Juan Manuel.

Re: Power Mgmt Controller, Firmware Update problem

When you use "rack firmware" its says that
version 0.5 don't need upgrade and on servers with version 0.8 and 3.3 it say's that a newer version is available, however it was problem with version 3.4 so for that reason it was withdrawn. Version 3.4b should be out shortly.

Re: Power Mgmt Controller, Firmware Update problem

Today I also made some updates in our Bladecenter. First I updates all ILO to 1.77 and afterwards, I pdated the OnBoardAdministrator to 2.51. Now I get the same update messages as the other before.

Party I made updates at the firmware but I had no success. According to HP advisory, http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01668472〈=en&cc=us&taskId=101&prodSeriesId=3355016&prodTypeId=12454 should the ILO update also update the Power Mgmt. but it doesn't work.

With the firmware CD to handle is too risky for use because I will not be able to explain ony unschedules downtime of our productive SAP system.

Does anybody has an idea, where to download?
c3_1
Advisor

Re: Power Mgmt Controller, Firmware Update problem

Turn off Dynamic Power Capping!

The problem of degraded only happens when OA sees too much power being used.

If you leave capping enabled and have 3.3 (or 3.4?), you may find systems crashing/hanging or in my case bricking the blade when the cap is reached and OA is forced to reduce power to some resources. If that resource is a blade during firmware upgrade, you get a brick.
c3_1
Advisor

Re: Power Mgmt Controller, Firmware Update problem

I just installed iLO 1.78 and the Power Management 3.4(B) update on one of my blades.

I had to shut down the blade and remove from the enclosure before the OA would detect the new firmware version, but it doesn't show with any errors in the Rack Firmware now.

This is going to be a pain. We have 7 blade enclosures and we'll have to shut down every single blade and remove and reinsert :(
Adrian Clint
Honored Contributor

Re: Power Mgmt Controller, Firmware Update problem

You dont need to physically remove and reinsert.

Use putty or similar to connect to the OA and use the command line.

I think the command is "reset bay x" - does a virtual blade pull and reinsert.
kris rombauts
Honored Contributor

Re: Power Mgmt Controller, Firmware Update problem

On a BL465 G5 it worked fine for me to go from 3.3 to 3.4 using the above mentioned URL but i needed to shut down(not just reboot) the blade and power it up again and wait for a while (+15 minutes ??).
There was no need in my case to physically remove or use the OA CLI command "reset server x (x= bay number)
Maybe it takes a while before the new version is shown in the OA , maybe the OA only polls the blade once in a while for this kind of information.



before:
=======

....

Management Processor Information:
Type: iLO2
Name: ILOxxxxxxxxxx
Firmware Version: 1.78 Jun 10 2009
IP Address: xx.xx.xx.xx
MAC Address: xx.xx.xx.xx.xx
Power Management Controller Version: 3.3


after:
======

OA-001A4BCD601F> show server info 4

Server Blade #4 Information:
Type: Server Blade
Manufacturer: HP
Product Name: ProLiant BL465c G5
Part Number: 454625-B21
System Board Spare Part Number: 447463-001
Serial Number: xxxxxxxxxx
UUID: xxxxxxxxxxxxx
Server Name: xxxxxx
Asset Tag: [Unknown]
ROM Version: A13 03/12/2009

CPU 1: Quad-Core AMD Opteron 2100 MHz
CPU 2: Quad-Core AMD Opteron 2100 MHz
Memory: 16384 MB

Embedded Ethernet
NIC 1 MAC Address: 00:23:7D:A8:26:82
NIC 2 MAC Address: 00:23:7D:A8:26:80
iSCSI 1 MAC Address: 00:23:7D:A8:26:83
iSCSI 2 MAC Address: 00:23:7D:A8:26:81

QLogic QMH2462 4Gb FC HBA for HP c-Class BladeSystem
Port 1: 50:01:43:80:03:bd:44:ec
Port 2: 50:01:43:80:03:bd:44:ee

Management Processor Information:
Type: iLO2
Name: xx.xx.xx.xx
Firmware Version: 1.78 Jun 10 2009
IP Address: xx.xx.xx.xx
MAC Address: xx.xx.xx.xx
Power Management Controller Version: 3.4


OA-001A4BCD601F>
StefanS.
Occasional Visitor

Re: Power Mgmt Controller, Firmware Update problem

Hello,

i have a c7000 containing 14x BL460 G1. ILO2 Firmware-Versions are 1.78. The Power Management Controller Version from 12 of 14 Blades are updated without any problems from version 0.7 to 3.4. But the other 2 Blades are Version 0.8.

I integrated the Version 3.4 (CP010989.scexe) in the ISO-File "HP BladeSystem Firmware Deployment Tool". When i try to update, i get the Message:

"The software is not supported for installation on this system. The Power Management Controller requires disaster recovery."

Same Message, when i try to install CP010996.exe from Windows x64.

Any Solutions?

regards,
Stefan
Patrick G.
Advisor

Re: Power Mgmt Controller, Firmware Update problem

The same like Stefan...

"...
sh CP010989.scexe
Flash Engine Version: Linux-1.2.0-0-8

Name: Online ROM Flash for Linux - Power Management Controller (c-Class blades)
New Version: 3.4

The software is not supported for installation on this system.

The Power Management Controller requires disaster recovery.
..."