- Community Home
- >
- Servers and Operating Systems
- >
- HPE BladeSystem
- >
- BladeSystem - General
- >
- Re: Proliant Support Pack
BladeSystem - General
1753773
Members
5204
Online
108799
Solutions
Forums
Categories
Company
Local Language
back
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Discussions
back
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Blogs
Information
Community
Resources
Community Language
Language
Forums
Blogs
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-05-2008 02:11 PM
12-05-2008 02:11 PM
Proliant Support Pack
I'm having all kinds of issues in trying to install the Proliant Support Pack (v8.15) for my HP BL25p (G1).
1) In trying to install the PSP using the "Smart" update manager, it always fails discovery.
2) I've installed from the command line, and it appears to work, but the logs don't really show anything other than a silent install.
3) Now the NIC config utility says that it cannot work because the drivers for the NIC's are below the level required. I went to the HP site, downloaded the last two versions (both above the version required), and double-click and select to install. Nothing happens. After a little while, I get a Windows error popup saying that cpqsetup.exe failed (and I see an event ID 1000 in the event logs saying essentially the same thing).
Here's why this is a problem. We've used Rapid Deployment (RDP) and come to rely on it. Recently they changed how RDP works, and the first step it does is to remove the PSP, and the last step in imaging is to reinstall the PSP. The job always fails, and I cannot image, or restore the image for a server.
The other problem is that I can't configure the NIC's using the configuration utility if the drivers won't install.
I've called before on this issue, and HP did not have any answers to why this is happening.
Any help would be appreciated.
Thanks!
1) In trying to install the PSP using the "Smart" update manager, it always fails discovery.
2) I've installed from the command line, and it appears to work, but the logs don't really show anything other than a silent install.
3) Now the NIC config utility says that it cannot work because the drivers for the NIC's are below the level required. I went to the HP site, downloaded the last two versions (both above the version required), and double-click and select to install. Nothing happens. After a little while, I get a Windows error popup saying that cpqsetup.exe failed (and I see an event ID 1000 in the event logs saying essentially the same thing).
Here's why this is a problem. We've used Rapid Deployment (RDP) and come to rely on it. Recently they changed how RDP works, and the first step it does is to remove the PSP, and the last step in imaging is to reinstall the PSP. The job always fails, and I cannot image, or restore the image for a server.
The other problem is that I can't configure the NIC's using the configuration utility if the drivers won't install.
I've called before on this issue, and HP did not have any answers to why this is happening.
Any help would be appreciated.
Thanks!
1 REPLY 1
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-06-2008 06:53 AM
12-06-2008 06:53 AM
Re: Proliant Support Pack
Lee
Try installing the PSP by running the bp??????.cmd file in an extracted PSP folder.
This shows in a command line window each component as it installs.
You can then see which component is not installing and concentrate on fixing that bit only.
Try installing the PSP by running the bp??????.cmd file in an extracted PSP folder.
This shows in a command line window each component as it installs.
You can then see which component is not installing and concentrate on fixing that bit only.
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.
News and Events
Support
© Copyright 2024 Hewlett Packard Enterprise Development LP