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Virtual Connect Manager right frame blank

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A.W.R
Frequent Advisor

Virtual Connect Manager right frame blank

Hi,

I have an issue with the Virtual connect manager when I select an element such as the server profile the right frame displays it as loading, but then displays nothing (white frame).

This occurred on firmware 3.15 and 3.17.

Any ideas appreciated.

Thanks
Andrew
3 REPLIES
cjb_1
Trusted Contributor

Re: Virtual Connect Manager right frame blank

Andrew

Not something silly like browser compatibility?
There are reported problems with versions of ie for example.
JKytsi
Honored Contributor

Re: Virtual Connect Manager right frame blank

And check your flash version/security also
Remember to give Kudos to answers! (click the KUDOS star)

You can find me from Twitter @JKytsi
Bhavin-Desai
Advisor
Solution

Re: Virtual Connect Manager right frame blank

If the VC domain name is more than 30 characters this VCM right pane will stay blank white.

Ensure that VC domain name is less than 30 character.

You can change the domain name online though Command line more.

VC 3.x firmware supports upto 30 character as Domain name.