password recovery

[George Liu_4]

On HP Onboard Administrator, how can I recover the "Administrator"'s password? Thanks

[Víctor Cespón · Accepted solution]

From the OA User Guide:

Connect a computer to the serial port of the Active Onboard Administrator using a null-modem cable.
1. Open HyperTerminal (in Microsoft® Windows®) or a suitable terminal window (in Linux) and connect to the Active Onboard Administrator.
2. Press and hold in the Onboard Administrator reset button for 5 seconds.
3. Select LP from the serial console prompt.
Press L to boot the system into Lost Password mode. The password appears on the screen as it reboots.

[George Liu_4]

Get the same answer from the manual. Thanks.
BUt When I follow the step, There are some problesm,
There is no reset button. There is a reset hole. I assume need to use a pin.

The serial console displays nothing. Could be a bad serial port.

[Víctor Cespón]

Yes it is a recessed button in a hole. You should see something on the serial port. Try changing the speed of the serial connection.