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password recovery

 
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George Liu_4
Trusted Contributor

password recovery

On HP Onboard Administrator, how can I recover the "Administrator"'s password? Thanks
3 REPLIES
Víctor Cespón
Honored Contributor
Solution

Re: password recovery

From the OA User Guide:

Connect a computer to the serial port of the Active Onboard Administrator using a null-modem cable.
1. Open HyperTerminal (in Microsoft® Windows®) or a suitable terminal window (in Linux) and connect to the Active Onboard Administrator.
2. Press and hold in the Onboard Administrator reset button for 5 seconds.
3. Select LP from the serial console prompt.
Press L to boot the system into Lost Password mode. The password appears on the screen as it reboots.
George Liu_4
Trusted Contributor

Re: password recovery

Get the same answer from the manual. Thanks.
BUt When I follow the step, There are some problesm,
There is no reset button. There is a reset hole. I assume need to use a pin.

The serial console displays nothing. Could be a bad serial port.
Víctor Cespón
Honored Contributor

Re: password recovery

Yes it is a recessed button in a hole. You should see something on the serial port. Try changing the speed of the serial connection.