update firmware OA

[SGreat]

a have a problem when i update firmware on OA from ver 2.21 to ver 2,41. OA is singe(active) and after update many tabs cant working.blade enclosure have 4 pawer supply and after update status is "degrade" to all of them.
please help .
thanks in advance.

[Matti_Kurkela]

Did you clear your Web browser's cache before reconnecting to the OA after the update?

For the "degraded" indication on the power supplies, see this HP Customer Advisory:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01519680

https://h30090.www3.hp.com/pcc-CPS/

Looks like there may be a known manufacturing defect in some BladeSystem power supplies.

MK

[SGreat]

no, but when i try to vew "port mapping" the error message is:"The call function pointer did not reference a valid function."the same is when i try to view interconnect ports paping error is the same
thanks in advance

[Adrian Clint]

Have you upgraded the ilO firmware to 1.7 and the BIOS to at least November timeframe?

[Jack00]

Seems to me like you have to do it in order considering the iLO revisions as well, also the server's BIOS revisions.

In a c-class environment (and now giving the dependency of power PIC) every component depend on each other, therefore I recommend moving one by one with the specified revision of iLO.



Jack

[SGreat]

i upgade firmwares to last version with Firmware CD8.40 but issue is the same. see attach

[Jack00]

Do you have access to the servers? Can you downgrade and try a higher version than 2.21 but NOT 2.41?


Jack

[juan quesada]

check your PSU manufacturing code a try to make a match, if so, have HP replace them
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01519680

[ccooley]

The revision history for 2.41 lists the following feature:

"Detect and notify users of a customer advisory on HP c7000 power supplies. See customer advisory c01519680 for more information."