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update firmware OA

SGreat
Valued Contributor

update firmware OA

a have a problem when i update firmware on OA from ver 2.21 to ver 2,41. OA is singe(active) and after update many tabs cant working.blade enclosure have 4 pawer supply and after update status is "degrade" to all of them.
please help .
thanks in advance.

8 REPLIES
Matti_Kurkela
Honored Contributor

Re: update firmware OA

Did you clear your Web browser's cache before reconnecting to the OA after the update?

For the "degraded" indication on the power supplies, see this HP Customer Advisory:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01519680

https://h30090.www3.hp.com/pcc-CPS/

Looks like there may be a known manufacturing defect in some BladeSystem power supplies.

MK
MK
SGreat
Valued Contributor

Re: update firmware OA

no, but when i try to vew "port mapping" the error message is:"The call function pointer did not reference a valid function."the same is when i try to view interconnect ports paping error is the same
thanks in advance
Adrian Clint
Honored Contributor

Re: update firmware OA

Have you upgraded the ilO firmware to 1.7 and the BIOS to at least November timeframe?
Jack00
Advisor

Re: update firmware OA

Seems to me like you have to do it in order considering the iLO revisions as well, also the server's BIOS revisions.

In a c-class environment (and now giving the dependency of power PIC) every component depend on each other, therefore I recommend moving one by one with the specified revision of iLO.



Jack
SGreat
Valued Contributor

Re: update firmware OA

i upgade firmwares to last version with Firmware CD8.40 but issue is the same. see attach
Jack00
Advisor

Re: update firmware OA


Do you have access to the servers? Can you downgrade and try a higher version than 2.21 but NOT 2.41?


Jack
juan quesada
Respected Contributor

Re: update firmware OA

check your PSU manufacturing code a try to make a match, if so, have HP replace them
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01519680
ccooley
Occasional Advisor

Re: update firmware OA

The revision history for 2.41 lists the following feature:

"Detect and notify users of a customer advisory on HP c7000 power supplies. See customer advisory c01519680 for more information."