BladeSystem Management Software

Critical error we faced during installed brand new blade enlosure c7000 ( solved)

 
chuckk281
Trusted Contributor

Critical error we faced during installed brand new blade enlosure c7000 ( solved)

Phunsak was having Onboard Administrator problems with a new customer install:

 

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Hello All

 

Attached shows you captured screen we got during installed  brand new c7000 enclosure ,,just turn on power and configured the IP for OA ,,there was no any server or interconect module ..already tried with both OA module we have ,,result is same .

 

Initailly OA FW  is 3.1 ----->  got error Tried with OA FW 3.0 -----> got same error .

 

Any input is welcome .

 

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Dave had some advice:

 

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        If this is a new install, pull out the OA and OA tray. Put the OA tray back in. Replace the OA and push it in tight, it will probably go another millimeter or so.

 

I have seen the OA tray cause these problems and the OA can be loose from shipping. It could be a bad tray, but I have not seen a bad one for some time, usually it's loose.

 

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Phunsak tried Dave's advice and was successful:

 

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Root cuase is OA tray ,.

 

Pull out and re-insert the OA tray --->  problem still exist Replace with  a new one ------->  problem gone ,.

 

Appreciated for all input 

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Comments? Have you had this happen? Maybe we need to look into how many have seen this problem?