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05-24-2013 08:21 AM
05-24-2013 08:21 AM
Event Name: Serial Number on your replaced enclosure midplane should have been reprogrammed
Folks,
SIM is giving me the above event every so often and I'm puzzled, not just because the C7000 it's complaining about has never had its midplane replaced. If I CLI onto the active OA and do 'show enclosure info' it shows me the correct serial number, and resetting it doesn't seem to help. Both OA's are on the latest firmware.
Anyone seen this before?
Cheers
Adrian
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05-27-2013 04:59 PM
05-27-2013 04:59 PM
Re: Event Name: Serial Number on your replaced enclosure midplane should have been reprogrammed
Can you describe "resseting" a little better?
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05-28-2013 01:41 AM
05-28-2013 01:41 AM
Re: Event Name: Serial Number on your replaced enclosure midplane should have been reprogrammed
Yep, SET ENCLOSURE SERIAL_NUMBER as laid out in the documentation. There's nothing else I can see that I can do.
A
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05-29-2013 06:40 AM
05-29-2013 06:40 AM
Re: Event Name: Serial Number on your replaced enclosure midplane should have been reprogrammed
Ok, that's the correct procedure, check that Part Number is set for this enclosure? attaching a show all would also be helpful. What SIM are we talking about? Have hotfixes been installed?
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05-30-2013 01:37 AM
05-30-2013 01:37 AM
Re: Event Name: Serial Number on your replaced enclosure midplane should have been reprogrammed
Hi,
We definitely have a part number in there:
Enclosure Information:
Enclosure Name: C7000Cen
Enclosure Type: BladeSystem c7000 Enclosure
Part Number: 412152-B21
Serial Number: 1Z34AB7890
UUID: 091Z34AB7890
Asset Tag:
Midplane Spare Part Number: 414050-001
Solutions ID: 0000000000000000
Power Distribution Unit:
PDU Type: [Unknown]
PDU Spare Part Number:
Onboard Administrator Tray Information:
Type: HP BladeSystem c7000 Onboard Administrator Tray
Spare Part Number: 416000-001
Serial Number: OI77MU3999
but no, I doubt any hotfixes have been applied. I've also just noticed the PDU info is blank there whereas on the other enclosure in that room it's not blank. I've set the PDU_TYPE to 1 so we'll see what happens.
Thanks
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06-04-2013 12:08 PM
06-04-2013 12:08 PM
Re: Event Name: Serial Number on your replaced enclosure midplane should have been reprogrammed
Perfect, did the PDU type help?
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06-05-2013 03:11 AM
06-05-2013 03:11 AM
Re: Event Name: Serial Number on your replaced enclosure midplane should have been reprogrammed
Hi Joaragon,
No, I'm still getting the emails. I'll look at hotfixes today hopefully. There's now no difference between the enclosures in that room.
Thanks
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06-17-2013 06:24 AM
06-17-2013 06:24 AM
Re: Event Name: Serial Number on your replaced enclosure midplane should have been reprogrammed
If possible after applying the hotfixes, try to delete and rediscover the enclosure, sometimes this helps because even if the issue persists a wrong value resides within the database.
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07-18-2013 09:09 AM
07-18-2013 09:09 AM
Re: Event Name: Serial Number on your replaced enclosure midplane should have been reprogrammed
I've added the hotfixes and deleted the enclosure. For some reason it's come back with exactly the same name it had before, which has the serial number in it. The other enclosure in that room doesn't which is odd.
I'll see if I get the usual emails overnight!
A
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08-22-2013 04:41 AM
08-22-2013 04:41 AM
Re: Event Name: Serial Number on your replaced enclosure midplane should have been reprogrammed
I'm back on this, only taken me a month :)
We're still getting the events logged so I've just deleted the enclosure and rediscovered it. It still comes back as C7000Cen_1Z34AB7890 even though that name is not defined anywhere that I can see. Surely once it's deleted from the database it's actually deleted? Is there a cache somewhere?
I've been all over the TCP/IP settings, DNS settings etc and everywhere APART from SIM it's simply called C7000CEN.
Anyone?
Cheers
Adrian