Onboard Administrator (OA) 3.00 GUI unresponsive

[chuckk281]

Bohus had an Onboard Administrator issue that he was trying to solve for a customer:

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Unfortunately my customer has encountered recently the problem similar to this Engineering Advosory (EA):

http://h41302.www4.hp.com/km/saw/view.do?docId=emr_na-c02138674&hsid=10771449

4x c7000 in multi-enclosure stacking, 2 of 4 OAs not accessible from GUI (since 31-august)

CLI access was OK, so I have set for each (primary) OA:

> enable ipv6

to provide temporary workaround until FW upgrade date will be negotiated/allowed by customer.

I have tried GUI access again after several hours but the OA state on 2 enclosures is the same.

Have I omitted anything in the recommended procedure or is this a different problem ?

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Ron suggested the following:

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Once in the failing state, you must reboot the OA.  Enabling IPv6 prevents the problem from happening in the future.

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Have you encountered this problem? Were you able to resolve the issue? Let us know.