BladeSystem Management Software

iLO Advanced License Lost Recovery Procedure

 
chuckk281
Trusted Contributor

iLO Advanced License Lost Recovery Procedure

Hoa needed some ILO license info:

 

*******************

 

Hello all,

 

I used to know this process but lost track with new changes.     I am sure some of you remember the right procedure for customer to request duplicate iLO License on ML/DL Proliant?

 

***************

 

There were a number of people providing info but Robert had the correct answer:

 

******************

 

If a customer has lost their activation keys, you need to send an eMail to to entitlement.support@hp.com with the information below and ask for a replacement

* proof of purchase (HP order number (SOR)
* the quantity ordered,
* the part number ordered and
* the quantity missing.

 

**********************

 

That's what Hoa was looking for.