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тАО06-09-2021 11:39 PM
тАО06-09-2021 11:39 PM
rsadmin auth -activeDirectory error
Hi,
I'm setting up IRS active directory auth (rsadmin auth -activeDirectory) in Windows Server 2019, however I'm getting the following errors:
Exception : Could not find Active Directory during DNS look up. Please check the Domain name entered and try again.
I'm stucked and can't proceed with further configuration. Any suggestions are welcome.
Thanks & Regards
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тАО06-15-2021 07:02 PM
тАО06-15-2021 07:02 PM
Re: rsadmin auth -activeDirectory error
Hi,
Good day!
May we please know if you have tried any steps and what is the current status.
Also do confirm if the DNS IP is pingable and if on same Network.
Thank you
RamKS
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО07-13-2021 12:50 PM - edited тАО07-13-2021 12:58 PM
тАО07-13-2021 12:50 PM - edited тАО07-13-2021 12:58 PM
Re: rsadmin auth -activeDirectory error
I'm expericing the same issue when attempting to switch to Active Directory, using the command "rsadmin auth -activeDirectory":
"Exception : Could not find Active Directory during DNS look up. Please check the Domain name entered and try again."
I'm able to ping the basedn from the node and confirmed AD and the node I am attempting to connect from are on the same network.
Thanks for the assistance,
-Michael
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тАО07-15-2021 04:21 AM
тАО07-15-2021 04:21 AM
Re: rsadmin auth -activeDirectory error
Hi!
"Nice" to know that others have same issue. Our IRS installation is over two years old but abouth month ago I noticed that I cannot login anymore.
Today I had finally time to investigate this. Looking at logfile (C:\ProgramData\HP\RS\LOG\hprs-<date>.log) it seems to be some certificate issue when running rsadmin auth -activeDirectory command:
15 Jul 2021 13:39:36.050 [Thread-5] ERROR c.h.u.accounts.IRSAccountInfoManager - Certificate cannot be validated against a trusted root CA. Exception:(Illegal given domain name: <DOMAINCONTROLLER>.)
15 Jul 2021 13:39:36.097 CLIInterpreter[CLI] ERROR c.h.u.accounts.IRSAccountInfoManager - Certificate cannot be validated against a trusted root CA. Exception:(Illegal given domain name: <DOMAINCONTROLLER>.)
15 Jul 2021 13:39:36.112 CLIInterpreter[CLI] INFO com.hp.uca.auth.UcaLdap - Could not log into LDAP server using SSL. Trying to use non-SSL connections
Keeping story short, after few hours of "head to the keyboard" I was managed to get login working again with following command:
rsadmin auth -activeDirectory -server "<DOMAINCONTROLLER>" -ssloff -port 389 -domain "<DOMAIN>" -basedn "DC=examble,DC=com" -admindn "CN=IRS_Admins,OU=Groups,DC=examble,DC=com" -operdn
Don't know root cause what has happend and honestly don't care since now login works. Hopefully this helps somehow.