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Do HP Carepaqs cover Cisco Switches?

chuckk281
Trusted Contributor

Do HP Carepaqs cover Cisco Switches?

Chris had a Cisco blade switch support question:

 

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I have a customer with some Cisco Switches and interconnects looking for support. Do our standard care packs offer support for this? Can we offer support at all (through a day 1 contract) ?

 

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Carlos knew the answer:

 

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For hardware warranty he needs to call the support line. If he is requesting HP to configure their switches then he will need to buy the HP Enhanced Network Installation and Startup Service for HP Blade System:

http://h41112.www4.hp.com/promo/blades-community/eur/en/library/brochure/Enchanced_Blade_Startup_Service_Data_Sheet.pdf

 

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This help? Have you had any issues in getting Cisco blade switch support?