BladeSystem Network Blades

HP 1:10 Gb Ethernet Blade Switch We cannot access the switch, we did a reset to factory default.

 
Jose1974
Occasional Contributor

HP 1:10 Gb Ethernet Blade Switch We cannot access the switch, we did a reset to factory default.

Hi all:
 
We have a HP 1:10 Gb Ethernet Blade Switch connected to our C7000 Enclosure.
We are not able to access the switch, we did a reset to factory default, after that we lost connection.
What we have tried:
 
1. By using OA were are not able to set IP using the EBIPA. OA is not assigning IP, or the switch is not able to get it.
2. We are not able to access via console (following User Guide steps).
 
Any idea what could be the issue?
2 REPLIES 2
AmRa
HPE Pro

Re: HP 1:10 Gb Ethernet Blade Switch We cannot access the switch, we did a reset to factory default.

 

Hi

Please refer HP 1:10Gb Ethernet BL-c Switch User Guide and follow the steps mentioned under Troubleshooting section with regards to “cannot connect to the switch console interface” and if still issue continued, later log a ticket with HPE support team for further assistance.

 https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c01055371

I am an HPE Employee

Accept or Kudo
Jose1974
Occasional Contributor

Re: HP 1:10 Gb Ethernet Blade Switch We cannot access the switch, we did a reset to factory default.

We have followed the guide but it doesn't help any step to connect via console, we also changed usb serial cable.